Nameserver Failure

[enduro8]

I have read many posts on this board first, but I am still unable to figure out the problems.

I setup my 2 nameservers at alldomains.com (had them create them).

Here is my DNS info from plesk
<domain>. NS NS1.DOLEOUT.COM.
<domain>. NS NS2.DOLEOUT.COM.
doleout.com.<domain>. A 209.213.123.245

When I run on checkdns.net it knows that the 2 NS servers point to 209.213.123.245 and 246 respectively however, I get this

CheckDNS.NET is asking root servers about authoritative NS for domain
Got DNS list for 'doleout.com' from a.gtld-servers.net
Found NS record: ns1.doleout.com[209.213.123.245], was resolved to IP address by a.gtld-servers.net
Found NS record: ns2.doleout.com[209.213.123.246], was resolved to IP address by a.gtld-servers.net
Domain has 2 DNS server(s)

CheckDNS.NET is verifying if NS are alive
Tried to fetch SOA record for domain, but DNS server ns1.doleout.com [209.213.123.245] returned error code Server Failure
Tried to fetch SOA record for domain, but DNS server ns2.doleout.com [209.213.123.246] returned error code Server Failure
0 server(s) are alive
No DNS servers alive, tests stopped

If someone has any idea what the issue is please let me know. I do not know how /where the SOA record is created through Plesk.

 

[zubin]

did you add the IP address in plesk ?

 

[enduro8]

What do you mean did I add the IP in plesk? The IP's were given to me by the host, and they show up in plesk. Under IP address management in Plesk it says

S T IP Address Subnet Mask Interface
Clients

Hosting

10.0.0.157 255.255.255.0 eth0
0

0

209.213.123.245 255.255.255.0 eth0
2

2

209.213.123.246 255.255.255.0 eth0
0

0

 

[zubin]

have you checked the DNS of that particular domain (not default DNS template)?

This doesnt look right:
http://dnsreport.com/tools/dnsreport.ch?domain=doleout.com

 

[enduro8]

Yeah, I saw that report and I did not know where to go from there.

Interestingly enough I created an A record for a domain I have hosted at networksolutions (I pointed it to ns1 & ns2.doleout.com on network solutions). That one seems to work like a champ.

I just cant get doleout.com to work (hosted at alldomains.com). I triple checked and tt seems like it is setup the same from all angles, but the one that matches the nameserver isnot working.

 

[enduro8]

Well I can get to the other site timekeepersmc.com but I still get this error when I go to dnsreport

http://dnsreport.com/tools/dnsreport.ch?domain=timekeepersmc.com

 

[zubin]

ok - you need to click DNS in that particular domain and add the nameservers in that.

This other domain which is working has one nameservers from your previous DNS template listed.

The template is what plesk uses only while creating an account, not after the account is created.

Once the account is created, you should change DNS for that domain under its control panel page

You need to add these NS records for both those domains from DNS setting for the domains seperately.

ns1.doleout.com.
ns2.doleout.com.

and remove ns.timekeepersmc.com. from the one which is working to avoid the "You have one or more missing (stealth) nameservers." error.

 

[enduro8]

Ahhhhh. Thank you very much. I did not realize that I had to/could make the changes for each domain...I was thinking there was one central place.

Does anyone know where I can get a fresh copy of the defaults? I need to recreate them all since I really screwed those up!

 

[zubin]

there's a default icon. but that would only set your template back to default for new accounts you add.

If its a fresh install, you could set to default (insert your nameservers) and then recreate accounts.