[need fix]Do not work AUTObackup ! undebug pleace

[Pllll]

Do not work AUTObackup ! undebug pleace
auto debug now do no run self by time
all log is normal, without errors

 

[IgorG]

Please be more specific. What exactly doesn't work? How it can be reproduced? Do you have any results of troubleshooting?

 

[Pllll]

in backupmanager I add personal FTP repository valid settings - login, passords, ets
in more Actions Add Scheduled Backup Settings

every day at 7-45 make backup
but no backup system did not do for 2 days ...

 

[Pllll]

but if you manually create a backup - is normal making

 

[IgorG]

Please check this KB article - http://kb.odin.com/en/122163

 

[Pllll]

think you
but I have this file
/etc/cron.d/plesk-backup-manager-task
and in file have line
0,16,31,46 * * * * root [ -x /usr/local/psa/admin/sbin/backupmng ] && /usr/local/psa/admin/sbin/backupmng >/dev/null 2>&1

and valid permission 644 root:root

but not making autobackup

 

[IgorG]

Have you tried troubleshoot it? This article should help - http://kb.odin.com/en/111283

 

[Pllll]

┌<─ /var/log/sw-cp-server ───────────────────────────────────────────────.[^]>┐
n Name │ Size │Modify time │
/.. │UP--DIR│Dec 1 06:28│
access.log │ 0│Nov 11 16:14│
error_log │ 0│Nov 23 06:25│
sw-engine.log │ 2113│Nov 28 06:26│

error_log and access log files is empty

 

[Pllll]

/var/log/sw-cp-server/sw-engine.log 2113/2113 100%
[11-Nov-2014 14:14:14] NOTICE: fpm is running, pid 27604
[11-Nov-2014 14:14:14] NOTICE: ready to handle connections
[11-Nov-2014 14:14:15] NOTICE: configuration file /etc/sw-engine/sw-engine-fpm.conf test is successful

[11-Nov-2014 14:17:09] NOTICE: Terminating ...
[11-Nov-2014 14:17:09] NOTICE: exiting, bye-bye!
[11-Nov-2014 14:17:09] NOTICE: fpm is running, pid 31096
[11-Nov-2014 14:17:09] NOTICE: ready to handle connections
[18-Nov-2014 22:01:01] NOTICE: Terminating ...
[18-Nov-2014 22:01:01] NOTICE: exiting, bye-bye!
[19-Nov-2014 00:02:16] NOTICE: configuration file /etc/sw-engine/sw-engine-fpm.conf test is successful

[19-Nov-2014 00:02:16] NOTICE: fpm is running, pid 1599
[19-Nov-2014 00:02:16] NOTICE: ready to handle connections
[19-Nov-2014 00:02:21] NOTICE: configuration file /etc/sw-engine/sw-engine-fpm.conf test is successful

[19-Nov-2014 00:02:43] NOTICE: configuration file /etc/sw-engine/sw-engine-fpm.conf test is successful

[20-Nov-2014 06:26:22] NOTICE: Terminating ...
[20-Nov-2014 06:26:22] NOTICE: exiting, bye-bye!
[20-Nov-2014 06:26:22] NOTICE: fpm is running, pid 18174
[20-Nov-2014 06:26:22] NOTICE: ready to handle connections
[21-Nov-2014 06:30:16] NOTICE: Terminating ...
[21-Nov-2014 06:30:16] NOTICE: exiting, bye-bye!
[21-Nov-2014 06:30:29] NOTICE: configuration file /etc/sw-engine/sw-engine-fpm.conf test is successful

[21-Nov-2014 06:30:29] NOTICE: fpm is running, pid 4498
[21-Nov-2014 06:30:29] NOTICE: ready to handle connections
[21-Nov-2014 06:30:30] NOTICE: configuration file /etc/sw-engine/sw-engine-fpm.conf test is successful

[21-Nov-2014 06:31:13] NOTICE: Terminating ...
[21-Nov-2014 06:31:13] NOTICE: exiting, bye-bye!
[21-Nov-2014 06:31:13] NOTICE: fpm is running, pid 5086
[21-Nov-2014 06:31:13] NOTICE: ready to handle connections
[28-Nov-2014 06:26:18] NOTICE: Terminating ...
[28-Nov-2014 06:26:18] NOTICE: exiting, bye-bye!
[28-Nov-2014 06:26:18] NOTICE: fpm is running, pid 25868
[28-Nov-2014 06:26:18] NOTICE: ready to handle connections


and theare and of file.... not errors

 

[Pllll]

┌<─ /usr/local/psa/PMM/logs ─────────────────────────────────────────────.[^]>┐
│'n Name │ Size │Modify time │
/.. │UP--DIR│Nov 12 22:16│
/archives │ 4096│Nov 12 08:25│
│/backup-2014-11-12-22-14-39-268 │ 4096│Nov 12 22:14│
│/backup-2014-11-12-22-41-11-805 │ 4096│Nov 12 22:41│
/backup-2014-11-13-22-16-01-080 │ 4096│Nov 13 22:16│
/backup-2014-11-14-22-16-02-619 │ 4096│Nov 14 22:16│
/backup-2014-11-15-22-16-01-172 │ 4096│Nov 15 22:16│
││/backup-2014-11-16-22-16-01-342 │ 4096│Nov 16 22:16│
/backup-2014-11-17-22-16-02-904 │ 4096│Nov 17 22:16│
/backup-2014-11-20-03-22-14-547 │ 4096│Nov 20 03:22│
backup-2014-11-20-03-24-07-314 │ 4096│Nov 20 03:24│
/backup-2014-11-22-02-39-31-889 │ 4096│Nov 22 02:39│
/backup-2014-11-23-05-59-28-508 │ 4096│Nov 23 05:59│
/backup-2014-11-24-20-49-03-350 │ 4096│Nov 24 20:49│
/backup-2014-11-26-00-03-23-030 │ 4096│Nov 26 00:03│
││/backup-2014-11-27-01-51-22-678 │ 4096│Nov 27 01:51│
/backup-2014-11-28-01-08-23-923 │ 4096│Nov 28 01:08│
/backup-2014-11-29-08-03-14-879 │ 4096│Nov 29 08:03│
/backup-2014-11-30-21-17-18-390 │ 4096│Nov 30 21:17│
/logs │ 4096│Nov 12 22:16│
/restore-2014-11-12-22-16-46-010 │ 4096│Nov 12 22:16│
migration.log │ 420426│Dec 1 10:50│
pmmcli.log │ 861998│Dec 1 12:12│
pmmcli.log.2014-11-20-035215 │1279331│Nov 20 03:51│
pmmcli.log.2014-11-24-211903 │1076338│Nov 24 21:13│
pmmcli_daemon.log │ 38917│Nov 30 22:17│


I have task at 7:45 in Scheduled Backup Settings but auto run at this time not working not once
These backups myself to do it manually every time and at different times

 

[Pllll]

auto backup did not run itself

 

[IgorG]

Try to find something useful and related in /usr/local/psa/PMM/logs/pmmcli_daemon.log

Also check content of this table in Plesk database - BackupsScheduled:
# plesk db "select * from BackupsScheduled"

 

[Pllll]

in in /usr/local/psa/PMM/logs/pmmcli_daemon.log no recods arround at 7.45

last record at 6.52 in logs..
**** GetConfigParameters - error code = 0
****
after around 10 o'clock
.....******...
[2014-12-01 10:44:54.648|621] DEBUG: Session path (/opt/psa/PMM/sessions/2014-11-12-224111.549)
[2014-12-01 10:44:54.648|621] DEBUG: <pmmcli.GetTasksListAction object at 0x7f6840823310>: response
[2014-12-01 10:44:54.652|621] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>

for Sql # plesk db "select * from BackupsScheduled" what is real name plesk database?

 

[IgorG]

Just run this command in CLI

plesk db "select * from BackupsScheduled"

 

[Pllll]

myserver:~# plesk db "select * from BackupsScheduled"
+----+--------+----------+------------+---------------------+--------+--------+-----------+----------+--------+-----------------------+------------+---------+--------------+------------+-------------+------------------------------+
| id | obj_id | obj_type | repository | last | period | active | processed | rotation | prefix | email | split_size | suspend | with_content | backup_day | backup_time | content_type |
+----+--------+----------+------------+---------------------+--------+--------+-----------+----------+--------+-----------------------+------------+---------+--------------+------------+-------------+------------------------------+
| 1 | 1 | domain | ftp | 2014-11-17 20:39:13 | 86400 | true | false | 1000 | myprefix | myemail@myemail | 0 | false | true | 0 | 07:45:00 | backup_content_all_at_domain |
+----+--------+----------+------------+---------------------+--------+--------+-----------+----------+--------+-----------------------+------------+---------+--------------+------------+-------------+------------------------------+


but do not create on my ftp backupfiles when autobackup

 

[IgorG]

I think that there is problem with connection or uploading backup on your ftp repository. You can find it in backup logs. Contact Parallels Support Team if you can't find and fix it by yourself. Experienced supporters with check and fix this issue directly on your server.

 

[Pllll]

IgorG. If I make manualy backup make normal.
do not work AUTO backup!

see http://talk.plesk.com/threads/need-fix-do-not-work-autobackup-undebug-pleace.329350/#post-769264


I have task at 7:45 in Scheduled Backup Settings but auto run at this time not working not once
These backups myself to do it manually every time and at different times

 

[Pllll]

...****You can find it in backup logs....*** I do not see errors in logs files....

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Parallels, then your purchase will be re-funded.

 

[Pllll]

my be easier to remove and install another system, which will be free to support their bugs