Issue Need Help considering an Email-Settings Problem

[JohnT]

Hello Everyone,

First of all id like to excuse myself for any following mistakes since iam german and english is quite difficult

I have a Problem with Plesk,

I had an User with 2 Abonnements, my task was to create another User and separate the Abonnements which worked fine. So now i have 2 Users with 2 Separate Abonnements.

My Problem: User 2 can't configure any Email configurations - even tho he has all the rights needed - the Email Setting Button is simply not there when this user logs in.

 

[UFHH01]

Hi JohnT,

pls. check the depending Service Plan Settings ( as admin ) at => HOME > Service Plans > YOUR-SERVICE-PLAN-NAME > (tab) Mail and make sure, that the subscriptions are synced with the depending Service Plan.

 

[JohnT]

Thanks for your reply,

i just checked the Service Plan and synchronized it again, still no Mailing Available if i log in with the Users Account.

Any other idea ?

 

[JohnT]

-> I can configure my own Email while being logged in with the user, but the user is somehow not allowed to create and organize new E-Mail adresses - thats the problem