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Issue Need Help considering an Email-Settings Problem

JohnT

New Pleskian
Hello Everyone,

First of all id like to excuse myself for any following mistakes since iam german and english is quite difficult :)

I have a Problem with Plesk,

I had an User with 2 Abonnements, my task was to create another User and separate the Abonnements which worked fine. So now i have 2 Users with 2 Separate Abonnements.

My Problem: User 2 can't configure any Email configurations - even tho he has all the rights needed - the Email Setting Button is simply not there when this user logs in.
 
Hi JohnT,

pls. check the depending Service Plan Settings ( as admin ) at => HOME > Service Plans > YOUR-SERVICE-PLAN-NAME > (tab) Mail and make sure, that the subscriptions are synced with the depending Service Plan.
 
Thanks for your reply,

i just checked the Service Plan and synchronized it again, still no Mailing Available if i log in with the Users Account.

Any other idea ?
 
-> I can configure my own Email while being logged in with the user, but the user is somehow not allowed to create and organize new E-Mail adresses - thats the problem
 
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