Issue Need Help with Stuck Emails in Mail Queue

[Chris1982]

Hi everyone,

I’m reaching out because I’m facing an issue with my email server, and I’m hoping someone here can help. I’m not particularly experienced in this area.

I've noticed that some emails are stuck in the mail queue, some for several days now. While I can see these emails in the queue through Plesk, I can't view their contents. The only options Plesk offers are to delete them either individually or all at once, but there doesn’t seem to be a way to prompt them to deliver immediately.

These are forwarded emails (from [email protected] to [email protected]), and I’m aware that forwarding can sometimes create issues. Even being able to view the contents of the emails in the queue would be a significant help.

Does anyone have any advice on how I could either view these emails or force them to deliver to my inbox?

Thanks in advance for any assistance!

 

[Kaspar@Plesk]

Have a look at the mail log to see if there are any log entries with more information why these messages got stuck in queue. You''l find the mail log in Plesk via Tools & Settings > Log Browser > Mail. Or in /var/logs and are named mail.log or maillog depending on your OS.

 

[Chris1982]

@Kaspar@Plesk Thanks!

Do you mean this here:

7DF1B1E0242 6113 Fri May 3 20:48:30 SRS0=rSFT=MG=bionovanutriments.com=[email protected]
(host mta5.am0.yahoodns.net[67.195.204.73] said: 421 4.7.0 [TSS04] Messages from 89.110.140.174 temporarily deferred due to unexpected volume or user complaints - 4.16.55.1; see SMTP Error Codes | Sender Hub (in reply to MAIL FROM command))

 

[Kaspar@Plesk]

Yes, that would probably the reason emails get stuck in queue. Yahoo won't accept the email.