Need to synchronize second IP after reboot

[sdmx80]

Hello!

After every reboot, I need to rs-synchronize the second shared IP of my server with Plesk. Can you help me to fix this annoying bug?

Thank you very much in advance!

- sdmx80

 

[IgorG]

Have you tried to use 255.255.255.0 netmask for this IP address?

 

[sdmx80]

Yes. The error is the same!

 

[UFHH01]

Hi sdmx80,

you could try to restart your network service first:

service network reload​

Afterwards, while you are still on the command line, you could use the "ipmanage" - utility:

/usr/local/psa/bin/ipmanage --help ( to see the possible commands! )

/usr/local/psa/bin/ipmanage --reread ( to reread your IPs )

/usr/local/psa/bin/ipmanage --ip_list ( to list the configured IPs )
​

If all looks as expected on the command line, consider to restart the Plesk Control Panel ( /etc/init.d/psa restart ) and login to your Plesk Control Panel again, to see if the desired configuration is now set up correctly.


If this didn't work for you, please consider to use the Plesk repair utility with the option "--all"

plesk bin repair --all

... and report back in case of any issues/failures/problems with the included log - file, which is automatically generated, when you use the repair - utility ( => /var/log/plesk/ ).​

 

[sdmx80]

Thanks,

the error persists.

Log:

[2016-03-28 22:35:52]
[2016-03-28 22:35:52] Checking the Plesk database using the native database server tools
[2016-03-28 22:35:52] .. [OK]
[2016-03-28 22:35:52]
[2016-03-28 22:35:52] Checking the structure of the Plesk database
[2016-03-28 22:35:53] ........................ [OK]
[2016-03-28 22:35:53]
[2016-03-28 22:35:53] Checking the consistency of the Plesk database
[2016-03-28 22:35:53] ...................... [OK]
[2016-03-28 22:35:53]
[2016-03-28 22:35:53] Checking system users
[2016-03-28 22:35:53] ............................................... [OK]
[2016-03-28 22:35:53]
[2016-03-28 22:35:53] Checking virtual hosts' file system
[2016-03-28 22:36:27]
[2016-03-28 22:36:27] There are files or directories with suspicious permissions in the
[2016-03-28 22:36:27] root directory of the domain 'immo***.com' ................... [WARNING]
[2016-03-28 22:36:27] To see more details, run the command in the verbose mode: plesk repair fs -verbose
[2016-03-28 22:36:29]
[2016-03-28 22:36:29] There are files or directories with suspicious permissions in the
[2016-03-28 22:36:29] root directory of the domain 'dyna***.at' ................. [WARNING]
[2016-03-28 22:36:29] To see more details, run the command in the verbose mode: plesk repair fs -verbose
[2016-03-28 22:36:32]
[2016-03-28 22:36:32] Repairing web server configuration
[2016-03-28 22:36:32]
[2016-03-28 22:36:32] Reinstall SSL certificates and set the default SSL certificate for all IP addresses? [Y/n]
[2016-03-28 22:37:38] Reinstalling SSL certificates ...................................
[2016-03-28 22:37:38] [OK]
[2016-03-28 22:37:38] Applying the default SSL certificate to all IP addresses ........
[2016-03-28 22:37:38] [OK]
[2016-03-28 22:37:38]
[2016-03-28 22:37:38] Repair server-wide configuration parameters for web servers? [Y/n]
[2016-03-28 22:37:45] Repairing server-wide configuration parameters for web servers ..
[2016-03-28 22:37:49] [OK]
[2016-03-28 22:37:49]
[2016-03-28 22:37:49] Update the file of sharing passwords and permissions of users according to actual information? [Y/n]
[2016-03-28 22:38:05] Updating the file of sharing passwords and permissions of users
[2016-03-28 22:38:05] according to actual information .................................
[2016-03-28 22:38:06] [OK]
[2016-03-28 22:38:06]
[2016-03-28 22:38:06] Repair web server configuration for all domains? [Y/n]
[2016-03-28 22:38:08] Repairing web server configuration for all domains ..............
[2016-03-28 22:38:15] [OK]
[2016-03-28 22:38:15]
[2016-03-28 22:38:15] Checking the usage of PHP handlers
[2016-03-28 22:38:23] .................................. [OK]
[2016-03-28 22:38:23]
[2016-03-28 22:38:23] Repairing the mail server configuration
[2016-03-28 22:38:23]
[2016-03-28 22:38:23] Reconfigure all domains and mailboxes? [Y/n]
[2016-03-28 22:38:30] Reconfiguring all domains and mailboxes .........................
[2016-03-28 22:40:42] [OK]
[2016-03-28 22:40:42]
[2016-03-28 22:40:42] Restoring DNS server configuration
[2016-03-28 22:40:42]
[2016-03-28 22:40:42] Synchronize DNS zones with the DNS server? [Y/n]
[2016-03-28 22:41:30] Synchronizing DNS zones with the DNS server .....................
[2016-03-28 22:41:30] [OK]
[2016-03-28 22:41:30]
[2016-03-28 22:41:30] Checking MySQL database servers
[2016-03-28 22:41:30] ..................................... [OK]
[2016-03-28 22:41:30]
[2016-03-28 22:41:30] Repair databases on available servers
[2016-03-28 22:41:30] ............................... [OK]
[2016-03-28 22:41:30]
[2016-03-28 22:41:30] Repair database users on available servers
[2016-03-28 22:41:30] .......................... [OK]
[2016-03-28 22:41:30] Error messages: 0; Warnings: 3; Errors resolved: 0

When your restart the server, nginx is unable to start. The error reads as follows:

Error: Unable to start service: Unable to manage service by nginxmng: ('start', 'nginx'). Error: [2016-03-28 23:09:31] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/nginx_control' '--start'] with exit code [1]
Can not start proxy server: /usr/local/psa/admin/sbin/nginx-config execution failed:
nginx: [emerg] bind() to 89.163.13*.**:80 failed (99: Cannot assign requested address)
nginx: configuration file /etc/nginx/nginx.conf test failed

The following steps need to be done before the server works again:
1. Repair IPs
2. Restart nginx via Webserver Configurations Troubleshooter

Thanks for your help!

All the best,
sdmx80

 

[UFHH01]

Hi sdmx80,

I recommend to open a support ticket at https://cscontact.plesk.com/form/32/?Product=Plesk , because your issue has to be investigated directly on your server.

 

[sdmx80]

Hi UFHH01,

after entering the requested information, your form doesn't accept my input:

• Kein gültiger Support-Code angegeben

• It was identified that your Plesk license was purchased from one of the Plesk Partners. We strongly recommend that you request support from that provider. Plesk Partners are fully trained by Plesk and deliver best-in-the-industry support for Plesk products running on their infrastructure. You can use the product documentation (docs.plesk.com) and Knowledgebase (kb.plesk.com) to find a solution or ask a question on the Plesk Forum (talk.plesk.com). Plesk Partners should use their support codes to contact Plesk technical support team.

How can i proceed?

 

[UFHH01]

... well it's not "my" form... ^^

Please wait for a Plesk-Team-Member to answer your question.

 

[sdmx80]

Thank you! I'll wait for a Plesk team member.

 

[IgorG]

Thank you! I'll wait for a Plesk team member.

So, why you can't asp support from your service provider who is Plesk partner? For access to Plesk support you should have Plesk license which was purchased directly from Plesk. Other possible options can be found in this my post - #6

 

[FreeUserName]

I have the same issue. What was the solution?

 

[TW1920]

Same issue, too. On an older version and the current version, too.

@FreeUserName @sdmx80 what was your solution?

 

[informaticademadrid]

I have the same issue after rebooting my Plesk. Has anybody found a solution?