New error migrating domains to 12.0.18 update #2

[HoracioS]

I got this error without any kind of explanation and I cannot identified where is the problem:

Error:
ERROR: Call to a member function getIpAddresses() on a non-object (PleskDataManager.php:1280)

 

[IgorG]

Need more details from migration logs.

 

[HoracioS]

Ok, let me know via PM an e-mail to send you the logs.

 

[IgorG]

I mean you can post related error messages from logs here, in this thread. It is not necessary attach full logs here.

 

[HoracioS]

I hope it helps:

== STDERR ====================
ERROR: Call to a member function getIpAddresses() on a non-object (PleskDataManager.php:1280)

[2014-05-28 03:02:34.918|5476] CRITICAL: PMMUtilityException:
<class 'pmmcli_exceptions.PMMUtilityException'> Settings Fixer was finished with exit code 255
Traceback (most recent call last):
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 948, in doActivity
session.fixSettings(owner_guid)
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli_session.py", line 582, in fixSettings
pmm_conflict_detector.SettingsFixer.run(restore_specification, self.__session_path, owner_guid)
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmm_conflict_detector.py", line 55, in run
raise PMMUtilityException('Settings Fixer', x)
PMMUtilityException: Settings Fixer was finished with exit code 255

[2014-05-28 03:02:34.918|5476] DEBUG: <pmmcli.RestoreAction object at 0x01F1CA30>: response
[2014-05-28 03:02:34.918|5476] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>1000</errcode>
<errmsg>ERROR: Call to a member function getIpAddresses() on a non-object (PleskDataManager.php:1280)
</errmsg>
<data>
<task-id>3256</task-id>
</data>
</response>
[2014-05-28 03:02:38.960|12504] DEBUG: --> <pmmcli.GetTasksListAction object at 0x01E6C9D0>
[2014-05-28 03:02:38.960|12504] INFO: stdin: <?xml version="1.0" ?><tasks-list-query><type>Migration</type></tasks-list-query>
[2014-05-28 03:02:38.974|12504] INFO: Packet succesfully validated.
[2014-05-28 03:02:38.974|12504] DEBUG: <pmmcli.ActionRunner object at 0x01E6C730>: doActivity
[2014-05-28 03:02:38.974|12504] DEBUG: Acquired session mutex: MainThread
[2014-05-28 03:02:38.974|12504] DEBUG: Released session mutex: MainThread
[2014-05-28 03:02:38.974|12504] DEBUG: --> <migration_handler.MigrationGetTaskStatusAction object at 0x02BDE4B0>
[2014-05-28 03:02:38.974|12504] INFO: parameters: ('20140528024807961',)
[2014-05-28 03:02:38.974|12504] DEBUG: <migration_handler.MigrationHandlerActionRunner object at 0x02BDE390>: doActivity
[2014-05-28 03:02:38.990|12504] DEBUG: <migration_handler.MigrationGetTaskStatusAction object at 0x02BDE4B0>: response
[2014-05-28 03:02:38.990|12504] DEBUG: <pmmcli.GetTasksListAction object at 0x01E6C9D0>: response
[2014-05-28 03:02:39.006|12504] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>
<data>
<task-list>
<task creation-date="2014-May-28 02:50:55" task-id="2616" task-type="Migration">
<task-status task-id="2616">
<mixed log-location="C:\Program Files (x86)\Parallels\Plesk\PMM\msessions\20140528024807961\mixed-result.xml" status="error">
<backup>
<finished log-location="C:\temp\20140528024807961\NativeDump\migration.result" status="success">


</finished>
</backup>
<transfer task-id="">
<finished log-location="C:\Program Files (x86)\Parallels\Plesk\PMM\msessions\20140528024807961\transfer.result" status="success">


</finished>
</transfer>
<restore log-location="C:\Program Files (x86)\Parallels\Plesk\PMM\msessions\20140528024807961\failed-restore.result" status="error">
<deploy task-id="">
<finished log-location="" status="error">


</finished>
</deploy>
</restore>
</mixed>
</task-status>
<additional-info>
<source-hostname>64.xx.xxx.xx</source-hostname>
<migrating-objects>
<selected-objects amount="10" type="resellers">
</selected-objects>
<selected-objects amount="31" type="clients">
</selected-objects>
<selected-objects amount="23" type="domains">
</selected-objects>
</migrating-objects>
</additional-info>
</task>
</task-list>
</data>
</response>
[2014-05-28 03:02:39.552|10060] DEBUG: --> <pmmcli.GetSessionsListAction object at 0x01F7C9F0>
[2014-05-28 03:02:39.552|10060] INFO: parameters: ['Migration']
[2014-05-28 03:02:39.568|10060] DEBUG: <pmmcli.ActionRunner object at 0x01F7C750>: doActivity
[2014-05-28 03:02:39.568|10060] DEBUG: --> <migration_handler.MigrationGetSessionsListAction object at 0x01F87CF0>
[2014-05-28 03:02:39.568|10060] DEBUG: <migration_handler.MigrationHandlerActionRunner object at 0x01F87C30>: doActivity
[2014-05-28 03:02:39.615|10060] WARNING: Session data object file 'C:\Program Files (x86)\Parallels\Plesk\PMM\msessions\20140528024807961\owner_mapping' does not exist
[2014-05-28 03:02:39.615|10060] WARNING: Session data object file 'C:\Program Files (x86)\Parallels\Plesk\PMM\msessions\20140528024807961\db_mapping' does not exist
[2014-05-28 03:02:39.615|10060] DEBUG: <migration_handler.MigrationGetSessionsListAction object at 0x01F87CF0>: response
[2014-05-28 03:02:39.615|10060] DEBUG: <pmmcli.GetSessionsListAction object at 0x01F7C9F0>: response
[2014-05-28 03:02:39.631|10060] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>
<data>
<session-list>
<session creation-date="2014-May-28 02:48:07" session-id="20140528024807961">
<steps-passed>
<step id="agent-uploaded">
</step>
<step id="objects-list-received">
</step>
<step id="migrated-objects-selected">
</step>
<step id="ip-mapping-set">
</step>
<step id="restore-policy-set">
</step>
<step id="migration-task-started">
</step>
</steps-passed>
<additional-info>
<source-hostname>64.xx.xxx.xx</source-hostname>
<migrating-objects>
<selected-objects amount="10" type="resellers">

</selected-objects>
<selected-objects amount="31" type="clients">

</selected-objects>
<selected-objects amount="23" type="domains">

</selected-objects>
</migrating-objects>
</additional-info>
</session>
</session-list>
</data>
</response>
[2014-05-28 03:02:40.785|8760] DEBUG: --> <pmmcli.GetTasksListAction object at 0x01F8C9D0>
[2014-05-28 03:02:40.785|8760] INFO: stdin: <?xml version="1.0" ?><tasks-list-query><type>Migration</type></tasks-list-query>
[2014-05-28 03:02:40.801|8760] INFO: Packet succesfully validated.
[2014-05-28 03:02:40.801|8760] DEBUG: <pmmcli.ActionRunner object at 0x01F8C730>: doActivity
[2014-05-28 03:02:40.801|8760] DEBUG: Acquired session mutex: MainThread
[2014-05-28 03:02:40.801|8760] DEBUG: Released session mutex: MainThread
[2014-05-28 03:02:40.801|8760] DEBUG: --> <migration_handler.MigrationGetTaskStatusAction object at 0x02CEE4B0>
[2014-05-28 03:02:40.801|8760] INFO: parameters: ('20140528024807961',)
[2014-05-28 03:02:40.801|8760] DEBUG: <migration_handler.MigrationHandlerActionRunner object at 0x02CEE390>: doActivity
[2014-05-28 03:02:40.815|8760] DEBUG: <migration_handler.MigrationGetTaskStatusAction object at 0x02CEE4B0>: response
[2014-05-28 03:02:40.815|8760] DEBUG: <pmmcli.GetTasksListAction object at 0x01F8C9D0>: response
[2014-05-28 03:02:40.832|8760] INFO: Outgoing packet:
<?xml version="1.0" ?><response>
<errcode>0</errcode>
<data>
<task-list>
<task creation-date="2014-May-28 02:50:55" task-id="2616" task-type="Migration">
<task-status task-id="2616">
<mixed log-location="C:\Program Files (x86)\Parallels\Plesk\PMM\msessions\20140528024807961\mixed-result.xml" status="error">
<backup>
<finished log-location="C:\temp\20140528024807961\NativeDump\migration.result" status="success">


</finished>
</backup>

 

[IgorG]

Please read PM from me.

 

[paul.jazz]

Same problem here. Running the following software versions. What was the solution to this problem?

OS: CentOS 6.5 (Final)
Plesk version: 12.0.18 Update #8 , last updated at July 18, 2014

 

[IgorG]

Fixed in MU#23 - http://kb.odin.com/en/123428

 

[24x7serversupports]

Micro update fixed the issue thanks.