• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

New License Key. Newly Upgraded Server. Dead.

B

BillyParadise

Guest
Hi folks,

I have a support ticket in, but hope someone will have a fast solution while I"m waiting in queue.

I blew away my old installation (6.0) and rebuilt the box successfully on 7.5.3

Before I installed the license file, I was able to get to the admin port 8443.

So I downloaded a new license file, and ftp'ed the PLSK.xxx.sh file up to the server.

It _seems_ like it's working. But the admin server will not restart:



fargo# sh PLSK.00010805.0004.sh




This script install Plesk(TM) key on your system
/usr/local/psa directory will be used as a root for this product

Do you want to continue? [N] y


So, it's time to unpack key file...
All files will be extracted into /usr/local/psa directory
This operation takes some time,
please, wait...

===> Extracting file ...
Extraction successfully completed

===> Stopping Plesk(TM) ...
Plesk: MySQL server has been stopped
Plesk: admin server has been stopped
Plesk: Apache server has been stopped
Plesk: Qmail server has been stopped
psa: Courier-IMAP server has been stopped
Plesk: pgsql has been stopped
Plesk: Apache server has been stopped
Plesk: SpamAssassin has been stopped

Shutting down Dr. Web daemon...cat: /var/drweb/run/drwebd.pid: No such file or directory
usage: kill [-s signal_name] pid ...
kill -l [exit_status]
kill -signal_name pid ...
kill -signal_number pid ...
===> Starting Plesk(TM) ...
Plesk: MySQL has been started
Plesk: failed to start admin server
Plesk: Apache server has been started
Plesk: Qmail has been started
psa: Courier-IMAP server has been started
Plesk: pgsql has been started
Plesk: SpamAssassin has been started

Starting Dr. Web daemon...Dr.Web (R) daemon for FreeBSD/Plesk Edition, version 4.32.2 (2004-11-02)
Copyright (c) Igor Daniloff, 1992-2004
Doctor Web Ltd., Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com

Engine version: 4.32b
Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 51982
Loading /var/drweb/bases/drw43201.vdb - Ok, virus records: 364
Total virus records: 52346
Key file not found!
Plesk authorization failed: HTTP request error [7]
Error: Plesk Software not running.

Congratulations!
All stages of key installing were successfully completed


Hints anyone? I searched the archives but couldn't find anything relevant.

Thanks


BP
 
The license you have installed is most likely for another version of Plesk.
 
Yup that was it. Could have sworn I upgraded it.

Ah, the joys.

Thanks for the pointer.

BP
 
Back
Top