no login page after plesk 10 installation

[MelikaA]

with so much trouble i got lucky and i managed to install Plesk 10 on my CentOS 6.2 box. but after the installation completed, no matter how much i tried i couldn't open login page using https://IP:8443 or http://IP:8880 on my browser.
psa service is started and when i type this command :
# /usr/local/psa/bin/service -status psa
result is like this :
plesk is not configured. you should go to server administration panel and configure it.

but the server admin does not open.

i don't know if it worth mentioning but when i wanted to install plesk, i tried web interface installer and on that time i had the same problem as now so i just let it go ....

i hope you guys can help me out

 

[IgorG]

Any errors in /var/log/sw-cp-server/error_log ?
Also you can use article http://kb.parallels.com/en/111283 for troubleshooting.

 

[MelikaA]

well almost no errors :

2012-04-25 20:32:57: (log.c.75) server started
2012-04-25 20:34:12: (log.c.135) server stopped
2012-04-25 20:35:10: (log.c.75) server started
2012-04-25 22:04:58: (log.c.135) server stopped
2012-04-25 22:05:54: (log.c.75) server started
2012-04-26 01:35:46: (log.c.135) server stopped
2012-04-26 01:35:46: (log.c.75) server started
2012-04-26 02:36:53: (log.c.135) server stopped
2012-04-26 02:36:53: (log.c.75) server started
2012-04-26 02:52:24: (log.c.135) server stopped
2012-04-26 02:53:30: (log.c.75) server started
2012-04-26 03:00:53: (log.c.135) server stopped
2012-04-26 03:00:53: (log.c.75) server started
2012-04-26 03:01:29: (log.c.135) server stopped
2012-04-26 03:02:37: (log.c.75) server started
2012-04-26 03:08:09: (log.c.135) server stopped
2012-04-26 03:08:16: (log.c.75) server started
2012-04-26 03:34:43: (log.c.135) server stopped
2012-04-26 03:34:53: (log.c.75) server started
2012-04-26 03:35:21: (log.c.135) server stopped
2012-04-26 03:36:26: (log.c.75) server started
2012-04-26 05:40:53: (log.c.135) server stopped
2012-04-26 05:42:01: (log.c.75) server started
2012-04-26 06:00:57: (log.c.135) server stopped
2012-04-26 06:00:57: (log.c.75) server started
2012-04-26 06:01:07: (log.c.135) server stopped
2012-04-26 06:01:11: (log.c.75) server started
2012-04-26 15:36:17: (log.c.135) server stopped
2012-04-26 15:36:17: (log.c.75) server started

 

[hannnndy]

i tried
# /usr/local/psa/bin/service -status psa

the result is

Plesk is not configured. You should go to the Server Administration Panel and configure it.

what should i do how can i configure it?

 

[MelikaA]

i tried
# /usr/local/psa/bin/service -status psa

the result is



what should i do how can i configure it?

go https://IP:8443 or http://IP:8880 on your browser and configure it.
but seriously man?!?! couldn't you just open your own thread?!

 

[S.ImanG]

Hello,
I have the same problem with Plesk 10.4 and CentOS 6.2.

I used netstat command and figure out the the plesk is just listen on IP6 I tried to disable IP6 installation from sw-cp-server configuration file but after restarting plesk do not listen on IP4 nor IP6
I reinstalled both OS and Plesk several times, Please let me know what should I do

[root@localhost ~]# netstat -lpn | grep 8880
tcp 0 0 :::8880 :::* LISTEN 11559/sw-cp-serverd
[root@localhost ~]# netstat -lpn | grep 8443
tcp 0 0 :::8443 :::* LISTEN 11559/sw-cp-serverd

 

[S.ImanG]

I Disabled iptables and every thing work fine.

 

[BrahimA]

I Disabled iptables and every thing work fine.

How did you do that?
I have the same problem.