Resolved No more access to Plesk dashboard: firewall issue?

[Jean-Luc GARNIER]

Dear Community,

I've updated the Plesk configuration on my VPS on last Friday and accepted to install the firewall, but didn't activate it.

This morning, my mail client complained about not being able to access the server, other tools (in subdomains) seem to be locked and I don't have any access to the dashboard to check the Plesk config and fix this. Ssh, http, https, dns, smtp services are all invalid, so I'm stuck...

I'm wondering whether I could access to some config file to check/fix this config, as my hosting provider provide a "rescue OS function" to restart my server with a basic Ubuntu OS and a SSH access.

Thanks in advance for any help!

 

[Cristian Rodriguez]

You can test port access with:

telnet 127..0.0.1 80

or maybe with:

nc -zv 127.0.0.1 80

If your problem is your firewall and if you have access through SSH you can review your iptables configuration:

iptables -L

 

[Jean-Luc GARNIER]

Thanks Cristian for the tip! By the way, the server is now up and running again, so I strongly suspect the issue was on the hosting side! And no info message of course !