Resolved No Plesk Obsidian upgrade offered

[jwvdmei]

Hi there,

I have a Plesk server that doesn't offer the upgrade for Plesk Obsidian.

This is currently what's on the server:

• OS ‪CentOS Linux 7.2.1511 (Core)‬
• Product Plesk Onyx
• Version 17.8.11 Update #66, last updated on Aug 29, 2019 03:42 AM.

Help is much appreciated, thanks in advance, Jan

 

[Monty]

You are several Plesk Onyx versions behind already, latest Plesk Onyx 17.8 version is Update #78. Also, your OS is severely outdated, you should be on CentOS 7.7

I suggest you do:

• Take a backup/snapshot of your VM
• Perform full "yum update" + reboot of your VM, make sure you're on CentOS 7.7 after that.
  
• Make sure that "crond" is running (systemctl status crond)
• Check your Plesk Update settings (Tools & Settings => Update and Upgrade Settings) and make sure you have the following checked:
• Automatically install Plesk updates (Recommended)
• Automatically install updates for third-party components shipped by Plesk
• And under "Release Tier": General release (Recommended)
• Then go to "Tools & Settings" => Updates and Upgrades" and install the latest Updates for your Plesk Onyx 17.8
• Finally, you should be able to Upgrade to Obsidian 18.0

 

[mahmut ozdemir]

Hi there,

I have a Plesk server that doesn't offer the upgrade for Plesk Obsidian.

This is currently what's on the server:

• OS ‪CentOS Linux 7.2.1511 (Core)‬
• Product Plesk Onyx
• Version 17.8.11 Update #66, last updated on Aug 29, 2019 03:42 AM.

Help is much appreciated, thanks in advance, Jan

I can provide support about it I am doing free everyday active 360 virtual server server in 18 versions

 

[jwvdmei]

You are several Plesk Onyx versions behind already, latest Plesk Onyx 17.8 version is Update #78. Also, your OS is severely outdated, you should be on CentOS 7.7

I suggest you do:

• Take a backup/snapshot of your VM
• Perform full "yum update" + reboot of your VM, make sure you're on CentOS 7.7 after that.
  
• Make sure that "crond" is running (systemctl status crond)
• Check your Plesk Update settings (Tools & Settings => Update and Upgrade Settings) and make sure you have the following checked:
• Automatically install Plesk updates (Recommended)
• Automatically install updates for third-party components shipped by Plesk
• And under "Release Tier": General release (Recommended)
• Then go to "Tools & Settings" => Updates and Upgrades" and install the latest Updates for your Plesk Onyx 17.8
• Finally, you should be able to Upgrade to Obsidian 18.0

Hi Monty,

Thanks for your detailed solution. I will keep you posted with the result.

Have a good day! Regards