Resolved No Subscription Control Panel since change of main IP

[Evilmachine]

Hi there,

our Server was moved into another Datacenter and got a new ip.

I had to change the main ip using reconfigurator with ip mapping.


The Websites work again but the Subcription Control Panel ist no working.

For example.

If i go to https://xxxx.xxx:8443/admin/subscription/overview/id/78

I got an error too many redirects and land on https://xxx.xxx:8443/smb/.

Any Ideas whats going wrong?

 

[lvalics]

Try to call with a domain name like https://domainonthatserver:8443/ then will be redirected to registered IP, then change the ip with domain name again and you can access the panel, then go to settings and change the IP. Hope will work. (as I remember this is how I have done in the past).

 

[Evilmachine]

Hi,

not working.

The Panel itself is working and the ip settings are correct.

But if i go to the subscription details (that one with the domains and email adresses etc) it is not working.

Login directly to customer Panel is working (with the button right at the row end).

But clicking on the subscription name fails.

With kind Regards,

Sascha

EDIT: This one helped me https://kb.plesk.com/en/116060