Resolved Not receiving emails

[MissT]

Server operating system version

Microsoft Windows Server 2012 R2

Plesk version and microupdate number

Plesk Obsidian Version 18.0.56

I have a VPS server with several domains hosted. I have had the same setup for several years and not made any recent changes.

About 36 hrs ago I stopped receiving emails to all email addresses of all domains. I can connect to the server using Outlook (there are no error messages) but no emails download. When I look in the webmail for an email address there are no emails.

I cannot find the maillog file - could someone please point me in the right direction.

Any advice would be greatly appreciated.

Thankyou

 

[Sebahat.hadzhi]

Hello, @MissT. The mail log on Windows should be located at %plesk_dir%Mail Servers\Mail Enable\Logging or C:\Program Files (x86)\Mail Enable\Logging. What I can suggest is to try the Plesk mail repair utility by executing the following command via RDP or the PowerShell Terminal extension:

plesk repair mail

 

[MissT]

Thanks for help. Turned out to be a server resource issue. VPS moved to another server and now working.