Nothing Works

[Misskelly]

We are unable to update, save back ups which is really needed right now...
Plesk is broken, I can't even send out a ticket because guess what that doesn't work either.
I need help to get my back up file to my computer it is important and this **** needs to be fixed.
Check it out the pages will barely even load.
This has been an issue for a long time, HELPPPPPPPPPPP

 

[Misskelly]

Failed to download the package http://autoinstall.plesk.com/ppsmbe.inf3: Couldn't resolve host 'autoinstall.plesk.com'