• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Obsidian plesk centos 7 - roundcube error 535 smtp

Pecnet

Basic Pleskian
Hello,

I'm on centos7 and plesk with Obsidian, I have a SYS server at OVH and a webpro license.
I configured the settings of my plesk but I have a problem when I want to send a message with roundcube I have this error ->

I have this message

SMTP error (535): failure during authentication.

With the old version of plesk Onyx I did this manipulation and it works, now I tried with Obsidian and it doesn't work

see here

-> Resolved - Roundcube - SMTP 535 error - Plesk 17.8.11 #2

I also tried this link but it doesn't work

-> Unable to send an email from Plesk server: SMTP Error (535): Authentication failed

Have any idea how I can fix this?

thank you
 
Hello, here is the message I get
when i want to send via roundcube ...

roundcube error 535 smtp
Capture-d-e-cran-2020-01-05-a-07-48-43.png


a idea?
thanks
 
well you allready used the 2 most common workarounds, so maybe there are more details in the logfiles like /var/log/plesk-roundcube
 
Hello,

i think i applied the change on the wrong server
now it works very well ...

thanks again
 
Last edited:
Back
Top