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Out of sync business manager/plesk clients and subscriptions

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by WagnerS, Nov 10, 2010.

  1. WagnerS

    WagnerS New Pleskian

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    I installed the business manager module and tried to synchronize my clients and subscriptions from current plesk installation.

    I went to business manager, System Configuration, Server Groups, clicked in my PleskUnix server and server details. I selected all my clients and submited to sync.

    After 1 minute I got a red error icon in clients and subscription sync status with the following error:
    Error: Sync error: Failed to update the customer account in panel #92: pleskunix: client does not exist
    Please resolve the problem manually and retry to sync this customer.

    I'm using an Ubuntu Hardy 64-bits with plesk 10.0.1.

    Note: I have an error installing business manager, I opened a ticket with my ISP(hivelocity) that opened a ticket directly with plesk and they installed my business manager. If you want I can ask them to open another ticket.
     
  2. Zanami.RU

    Zanami.RU New Pleskian

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    Did you find a solution for this?
     
  3. WagnerS

    WagnerS New Pleskian

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    I opened a support ticket and they resolved for me.
     
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