outlook keeps asking for pw when sending mail

[dstanley]

As the title says, i haven't changed anything but every few seconds (maybe 20secs) when im sending a mail, it pops up a dialogue box asking for my password even though its correct.

A user of mine is also having a similar problem on a different version of outlook.

Any ideas?

 

[jamesyeeoc]

99% of the time I have seen that at my client's it has been Outlook not accepting the change from the popup box. Have seen this in most versions:
(less freq)2000 - XP/2002 - 2003 (more freq)

What I normally do is exit Outlook, check Task Manager to make sure there are no other instances running in the background (often can happen), then find the Outlook icon on the Desktop, Right Click it, left click on 'Properties', choose Accounts or View/modify existing accounts, change the password from these screens, then restart Outlook normally.