Hi all,
One of our customers has a problem with his email account (which we host under Plesk) and the latest version of Outlook Mac.
When he wants to send a message, it stays in the outbox. Without error message.
By closing Outlook and reopening it, the message goes away.
After a few seconds when Outlook is open, the following message appears:
Your settings replace00 prevent us from accessing your mail. In your Email settings, make sure IMAP is enabled and selected for your folders.
He has no problem with his 2 other email accounts (including a Gmail address).
Do you have an idea?
Tahnk you.
Erwan
One of our customers has a problem with his email account (which we host under Plesk) and the latest version of Outlook Mac.
When he wants to send a message, it stays in the outbox. Without error message.
By closing Outlook and reopening it, the message goes away.
After a few seconds when Outlook is open, the following message appears:
Your settings replace00 prevent us from accessing your mail. In your Email settings, make sure IMAP is enabled and selected for your folders.
He has no problem with his 2 other email accounts (including a Gmail address).
Do you have an idea?
Tahnk you.
Erwan