Question Overdue Plesk Updates...

[learning_curve]

Our own experience with Plesk is very good so far This forum is great and if/when you use the Direct Support provided by Plesk, that's extremely efficient too. However... some Plesk updates are well overdue now and there doesn't apppear to be any factual answers, from anywhere at Plesk other than a default response of "....in a future release of Plesk..."

Official Release Schedules? Timescales? Project Plan Details? etc We have no idea where these are...Does anybody know?

Here's just three of the longstanding ones as examples. The first two are slightly #awkward, because nearly everywhere outside of Plesk, these improvements are either already done and/or do have official release schedules AND timescales

1) Plesk Panel TLSv1.3 Support > This Thread has the latest update, but there's many other threads too (No article)

2) Fail2Ban Support For IPv6 > This Thread and others plus This Article and many external posts on this subject

3) Plesk error report during updates / micro-updates > This Article but this often appears in threads on here too

There are many, many others but a view of the Official Release Schedules / Timescales would be easier for us all

 

[IgorG]

Official Release Schedules? Timescales? Project Plan Details? etc We have no idea where these are...Does anybody know?

Believe me, from the point of view of business, marketing and various other reasons, it is not always advisable to share such information publicly. We try to provide this kind of information when we consider it possible.

 

[learning_curve]

Believe me, from the point of view of business, marketing and various other reasons, it is not always advisable to share such information publicly. We try to provide this kind of information when we consider it possible.

Yes we do believe you Even though lots of other providers DO manage to do this sucessfully... Ubuntu for example.
If that's ^^ accepted, here HAS to be better answers than the default "....in a future release of Plesk..." (which is non-informative and very vague) to these and many other commonly asked questions from all of us loyal Plesk users

 

[IgorG]

It's a pity to hear this, but to be fair, we try to inform you as much as we can. For example, we can recall the recent unofficial teaser from @Ruslan Kosolapov

 

[learning_curve]

Yes, as we said above, this forum (and the direct support service) is great. Plesk do add lots of value on here, regularly, via several of their members, both yourself @IgorG and @Ruslan Kosolapov included but, the scenario when asking Plesk for specific information on future upgrades is usually an answer a bit like this: "...Yes we have exactly what you urgently need, but... we can't tell you when you can have it, or indeed, anything more about it, at present..." It's a bit like being inside an old 60's / 70's / 80's Cold War Spyfim sometimes

 

[learning_curve]

In the nicest way possible @IgorG have a look at this one:
The Most Recent Thread
The Plesk Article
The now infamous 'generic' style message: "This is Plesk bug with ID PPPM-8511, which will be fixed in future Plesk updates"
But...the article was last updated over six months ago... AND there's sill no known workaround... AND still no fix... Yet
As far as anybody knows, this has nothing to do with any external service provider, it's a core Plesk issue
There are many more like this, but this one is a good example of "...non-informative and very vague" that we mentioned above