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PRODUCT, VERSION, OPERATING SYSTEM
Customer and Business Manager 10.3.0 with Plesk 10.3.1, CentOS 5.5
PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
When I create a new customer on CBM, I am able to choose the username and password for the customer.
So if I create a customer called "Bob Man" username "bob" password "Password123" that's fine.
When I create a subscription for "Bob Man" based on "My Hosting Plan" is successfully creates a subscription and syncs it over the Plesk. The problem is that when the system sends the customer an email for the hosting package, the "Login Information" doesn't work. The username is "bob" but the password comes up with something random that is not correct?
The FTP password is supplied (also randomly generated) and works a treat.
ACTUAL RESULT
In Hosting email sent to customer, the section titled "LOGIN INFORMATION" contains the username ("e.g. bob") but the password doesn't work. It looks something like
EXPECTED RESULT
I expected the username "bob" and password "7fA480czyrTV" to work on my Plesk panel login for the customer to access his domain.
ANY ADDITIONAL INFORMATION
Instead; the password I chose when creating the customer works for Plesk. This is what I want, but why is the password that I chose for the customer not shown in the Hosting plan email?
Customer and Business Manager 10.3.0 with Plesk 10.3.1, CentOS 5.5
PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
When I create a new customer on CBM, I am able to choose the username and password for the customer.
So if I create a customer called "Bob Man" username "bob" password "Password123" that's fine.
When I create a subscription for "Bob Man" based on "My Hosting Plan" is successfully creates a subscription and syncs it over the Plesk. The problem is that when the system sends the customer an email for the hosting package, the "Login Information" doesn't work. The username is "bob" but the password comes up with something random that is not correct?
The FTP password is supplied (also randomly generated) and works a treat.
ACTUAL RESULT
In Hosting email sent to customer, the section titled "LOGIN INFORMATION" contains the username ("e.g. bob") but the password doesn't work. It looks something like
EXPECTED RESULT
I expected the username "bob" and password "7fA480czyrTV" to work on my Plesk panel login for the customer to access his domain.
ANY ADDITIONAL INFORMATION
Instead; the password I chose when creating the customer works for Plesk. This is what I want, but why is the password that I chose for the customer not shown in the Hosting plan email?
