Parallels Panel pre-upgrade checking

[ThanhN]

i want to uprage my plesk panel to 12. But i have this problem

"Parallels Panel pre-upgrade checking...
'wmic.exe' is not recognized as an internal or external command,

operable program or batch file.

FATAL_ERROR: Unable to get IP address"



Please help me to fix this.

Thank you

 

[IgorG]

Looks like that reason of this error is described here http://kb.odin.com/en/123868
Please check.

 

[ThanhN]

Looks like that reason of this error is described here http://kb.odin.com/en/123868
Please check.

thank you for your reply,
i can run hostname in command prompt

 

[IgorG]

But in your case it is wmic.exe but not hostname.

'wmic.exe' is not recognized as an internal or external command

 

[ThanhN]

But in your case it is wmic.exe but not hostname.

thank you for your reply, http://kb.odin.com/en/123868 was help me.

i'm adding Path C:\Windows\System32\wbem

and the problem was resolved