Parallels Products Installer/Updates Fails

[Freddie Bleiweiss]

OS Linux 2.6.9-89.33.1.EL
Panel version 10.0.1

After upgrading to 10.0.1 navigating to /Tools & Utilities/Updates fails with the following message:

Parallels Products Installer

Error: Unable to start Parallels Products Installer. The following error has occurred: Unable to execute autoinstaller: ERROR: You specified an unknown option. Not all packages were installed. Please, resolve the above problem and try installing the packages again. If you cannot resolve the problem on your own, contact product technical support for assistance.

Any suggestions would be appreciated.

 

[IgorG]

Try to find a reason in /tmp/autoinstaller3.log log file.

 

[Freddie Bleiweiss]

I have examined /tmp/autoinstaller3.log and found no errors.

 

[Freddie Bleiweiss]

Can anybody point me to the URL to download psa-autoinstaller-0-3.7.1-101015.08.i386.rpm? (RedHat 4 x86)

It appears that my problems are caused by an old version of autoinstaller.

 

[IgorG]

http://64.131.90.31/PSA_10.0.1/dist...er/psa-autoinstaller-3.7.1-101015.08.i386.rpm