• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Performance Troubleshooting

R

rloaderro

Guest
I am not a linux guru, but I'm having trouble with performance on one of my domains. This is what I've tried - someone can help me with next steps?! Problem is accessing the site from a browser. It takes a long time to connect and often times out.

- FTP is ok
- SSH is ok
- Not Javascript related

So I shell into the server and check top. See some activity with rsync but it's not related.

- Restart httpd no effect
- Restart dns no effect

Traceroute from a remote location resolves quickly
Ping is fine

LS seems a little slow, not sure if that would be related. Any suggestions on boosting performance of PHP? Any other suggestions on things to try? Any help would be appreciated!
 
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