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NickMo
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I've just upgraded panels to 10.4 from 9.5.5. During installation I had a windows alert saying "The program can't start because LIBMYSQL602.dll is missing from your computer.", but the update appeared to finish successfully.
Now I can't access panels, I get the error:
HTTP Error 500.0 - Internal Server Error
C:\Program Files (x86)\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exited unexpectedly
Notification ExecuteRequestHandler
Handler PleskEngine-FastCGI-php
Error Code 0xc0000005
Requested URL https://localhost:8443/index.php
Physical Path C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\index.php
Logon Method Anonymous
Logon User Anonymous
The plesk php config seems ok, but I get no errors in the system logs or in admin/logs/php_errors.log .
I think the rewrite.dll file is missing from the isapi folder and also I can't find the libmysql602.dll anywhere.
This is on Windows Server 2008 R2 SP1, fully patched.
Any help would be greatly appreciated, thanks.
Update: when I run %plesk_bin%/php.exe -i . It returns unhandled error C0000005.
Now I can't access panels, I get the error:
HTTP Error 500.0 - Internal Server Error
C:\Program Files (x86)\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exited unexpectedly
Notification ExecuteRequestHandler
Handler PleskEngine-FastCGI-php
Error Code 0xc0000005
Requested URL https://localhost:8443/index.php
Physical Path C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\index.php
Logon Method Anonymous
Logon User Anonymous
The plesk php config seems ok, but I get no errors in the system logs or in admin/logs/php_errors.log .
I think the rewrite.dll file is missing from the isapi folder and also I can't find the libmysql602.dll anywhere.
This is on Windows Server 2008 R2 SP1, fully patched.
Any help would be greatly appreciated, thanks.
Update: when I run %plesk_bin%/php.exe -i . It returns unhandled error C0000005.
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