Issue PHP-CGI

[ITTECH]

Dears,
I am sorry for re-posting these but really i need help, what can i do?
I have VPS which run plesk 11.0.9 and windows server 2008 standerd, recently i have noticed that it is too slow so I open the task manager to see the resources and found that there are multiple php-cgi.exe processes running and uses most of the cpu.
Please be informed that my website use php fastcgi mode.
I restarted IIS and plesk services, the processes gone for a while and returned, So, what can i do for tunning or recycling php prcesses.
would you please help me with issue?

Yours sincerely.

 

[IgorG]

Do you have CBM installed? If yes - check this KB article - https://kb.plesk.com/en/121727

 

[ITTECH]

thanks a lot for replaying but i don't have CBM installed in my VPS, So, what can i do?

 

[IgorG]

but i don't have CBM installed in my VPS

Anyway, have you tried solution from this article?

 

[ITTECH]

thanks again for replaying.
Yes, I have tried these solution but nothing happen.

 

[GregSmid]

ITTECH,

It's going to be almost impossible for anyone on the Plesk forum to answer your question. There are thousands of possible reasons why php-cgi.exe might be causing high CPU load.

• A mis-configuration of your CMS (WordPress? Joomla? DNN? Something else?).
• A poorly coded, out of date, or unsupported CMS plugin.
• The App Pool recycling settings in IIS for your server in general or for specific application pools.
• The version of PHP you are using.
• Whether you're using different Application Pools per site, or whether they're all bundled into one pool.
  
• Missing Windows or IIS patches.
• ...

Chances are pretty good that the issue doesn't have to do with Plesk itself, more likely it has something to do with the site/content you're running.

Greg

 

[ITTECH]

thanks a lot Greg for response.

 

[Anderson S. Bruno]

Managed to solve ?

Every time que access Plesk web the load too high.