Resolved PHP-FPM 5.6.30 not running

[NEWCHILD]

Hello,

Please help my PHP services are not running. I get the following error:

It says this feature is not available because either my license does not support it or te service is not installed or properly configured.



Please help

 

[UFHH01]

Hi NEWCHILD,

unfortunately, you don't provide enough informations for people willing to help you.

• HOW did you add the additional PHP - versions to your Plesk - version?

• What is the output of the commands ( logged in as user "root" over SSH ):

plesk bin php_handler --list

service plesk-php56-fpm restart

or

service plesk-php56-fpm start

• Pls. have a look at the corresponding logs and provide possible errors/issues/problems from there ( i.e.: /var/log/plesk-php56-fpm/ )

 

[IgorG]

You need to assign php-fpm 5.6.30 to one domain at least in the corresponding subscription. After that, you will be able to run/stop/restart this service in Service Manager.

 

[NEWCHILD]

Hi NEWCHILD,

unfortunately, you don't provide enough informations for people willing to help you.

• HOW did you add the additional PHP - versions to your Plesk - version?

• What is the output of the commands ( logged in as user "root" over SSH ):

plesk bin php_handler --list

service plesk-php56-fpm restart

or

service plesk-php56-fpm start

• Pls. have a look at the corresponding logs and provide possible errors/issues/problems from there ( i.e.: /var/log/plesk-php56-fpm/ )

I added the additional php versions by using Add/Remove Components in updates & upgrades under tools & Settings

plesk bin php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom: status:
cgi 5.3.3 by OS vendor 5.3.3 5.3 cgi /usr/bin/php-cgi /usr/bin/php /etc/php.ini false disabled
fastcgi 5.3.3 by OS vendor 5.3.3 5.3 fastcgi /usr/bin/php-cgi /usr/bin/php /etc/php.ini false disabled
fpm 5.3.3 by OS vendor 5.3.3 5.3 fpm /usr/sbin/php-fpm /usr/bin/php /etc/php.ini false disabled
module 5.3.3 by OS vendor 5.3.3 5.3 module /usr/bin/php-cgi /usr/bin/php /etc/php.ini false disabled
plesk-php54-cgi 5.4.45 5.4.45 5.4 cgi /opt/plesk/php/5.4/bin/php-cgi /opt/plesk/php/5.4/bin/php /opt/plesk/php/5.4/etc/php.ini true disabled
plesk-php54-fastcgi 5.4.45 5.4.45 5.4 fastcgi /opt/plesk/php/5.4/bin/php-cgi /opt/plesk/php/5.4/bin/php /opt/plesk/php/5.4/etc/php.ini true enabled
plesk-php54-fpm 5.4.45 5.4.45 5.4 fpm /opt/plesk/php/5.4/sbin/php-fpm /opt/plesk/php/5.4/bin/php /opt/plesk/php/5.4/etc/php.ini true enabled
plesk-php56-cgi 5.6.30 5.6.30 5.6 cgi /opt/plesk/php/5.6/bin/php-cgi /opt/plesk/php/5.6/bin/php /opt/plesk/php/5.6/etc/php.ini true disabled
plesk-php56-fastcgi 5.6.30 5.6.30 5.6 fastcgi /opt/plesk/php/5.6/bin/php-cgi /opt/plesk/php/5.6/bin/php /opt/plesk/php/5.6/etc/php.ini true enabled
plesk-php56-fpm 5.6.30 5.6.30 5.6 fpm /opt/plesk/php/5.6/sbin/php-fpm /opt/plesk/php/5.6/bin/php /opt/plesk/php/5.6/etc/php.ini true enabled


service plesk-php56-fpm restart
Stopping php-fpm: [FAILED]
Starting php-fpm: [03-Jul-2017 04:55:43] WARNING: Nothing matches the include pattern '/opt/plesk/php/5.6/etc/php-fpm.d/*.conf' from /opt/plesk/php/5.6/etc/php-fpm.conf at line 119.
[03-Jul-2017 04:55:43] ERROR: No pool defined. at least one pool section must be specified in config file
[03-Jul-2017 04:55:43] ERROR: failed to post process the configuration
[03-Jul-2017 04:55:43] ERROR: FPM initialization failed

service plesk-php56-fpm start
Starting php-fpm: [03-Jul-2017 04:56:29] WARNING: Nothing matches the include pattern '/opt/plesk/php/5.6/etc/php-fpm.d/*.conf' from /opt/plesk/php/5.6/etc/php-fpm.conf at line 119.
[03-Jul-2017 04:56:29] ERROR: No pool defined. at least one pool section must be specified in config file
[03-Jul-2017 04:56:29] ERROR: failed to post process the configuration
[03-Jul-2017 04:56:29] ERROR: FPM initialization failed
[FAILED]
tail -n 90 error.log
[03-Jul-2017 04:55:43] ERROR: No pool defined. at least one pool section must be specified in config file
[03-Jul-2017 04:55:43] ERROR: failed to post process the configuration
[03-Jul-2017 04:55:43] ERROR: FPM initialization failed
[03-Jul-2017 04:56:29] ERROR: No pool defined. at least one pool section must be specified in config file
[03-Jul-2017 04:56:29] ERROR: failed to post process the configuration
[03-Jul-2017 04:56:29] ERROR: FPM initialization failed

 

[UFHH01]

Hi NEWCHILD,

service plesk-php56-fpm start
Starting php-fpm: [03-Jul-2017 04:56:29] WARNING: Nothing matches the include pattern '/opt/plesk/php/5.6/etc/php-fpm.d/*.conf' from /opt/plesk/php/5.6/etc/php-fpm.conf at line 119.
[03-Jul-2017 04:56:29] ERROR: No pool defined. at least one pool section must be specified in config file
[03-Jul-2017 04:56:29] ERROR: failed to post process the configuration
[03-Jul-2017 04:56:29] ERROR: FPM initialization failed
[FAILED]

This brings us back to the hint from @IgorG :

You need to assign php-fpm 5.6.30 to one domain at least in the corresponding subscription. After that, you will be able to run/stop/restart this service in Service Manager.

 

[NEWCHILD]

Hi NEWCHILD,


This brings us back to the hint from @IgorG :

php-fpm 5.6.30 is already assigned but it's still not showing as running. Though after applying "plesk repair all" the website started working back but the corresponding services is not shown as running.

 

[IgorG]

You need to set it up as nginx php-fpm instead of Apache fastcgi

 

[NEWCHILD]

You need to set it up as nginx php-fpm instead of Apache fastcgi

Anytime i tried changing to nginx php-fpm

It changes back to this:

 

[UFHH01]

Hi NEWCHILD,

pls. update your current Plesk version at for example with:

plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base

or over the Plesk Control Panel, as the last described issue has been fixed with the latest update ( #12 on Plesk Onyx 17.5.3 ).

 

[NEWCHILD]

Hi NEWCHILD,

pls. update your current Plesk version at for example with:

plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base

or over the Plesk Control Panel, as the last described issue has been fixed with the latest update ( #12 on Plesk Onyx 17.5.3 ).

Hello UFHH01,

The update / patch did the work.

Thanks. It now works