Issue Php mail always spam

[H.W.B]

Server operating system version

Ubuntu 22.04.5 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.65 Update #2

Hello,

On my server there are websites that have contact forms to contact the owner.
All those messages are not having the DKIM and ARC headers, so they end up in the spam box.
This is send via the PHP mail function

Is there a way that these messages also get these headers (as all the other messages get)

Henk

 

[Sebahat.hadzhi]

There's an old thread on this topic that might be useful.

 

[WebHostingAce]

In addition to the answer from Sebahat,

Using an SMTP plugin and configuring it would be the easiest option.

Also, does your SPF pass for the emails sent by the form to the contact owner? If it does, you can ask them to mark one of the emails they receive from the contact form as "Not Spam" or "Trusted." After that, the emails from the contact form should end up in the inbox.

Even with the SMTP plugin option, I have seen some emails go to spam due to the content in the contact form email. It is best to mark the email received from the contact form as "Not Spam" or "Trusted."

 

[H.W.B]

Hello,
Also when i use the option in my email to give me a 'delivery message' or "read message', these are going into the spam.
And that i can not control with the SMTP settings.
Henk

 

[H.W.B]

Hello,
System messages from Plesk to the Administrator also go into the spam.
How can i configure those??
Henk

 

[ivanes82]

Hello,
Also when i use the option in my email to give me a 'delivery message' or "read message', these are going into the spam.
And that i can not control with the SMTP settings.
Henk

This is a really important feature that still doesn't work in plesk and is really annoying. It would be nice to know if while this feature is included in plesk, there is a way to fix it manually. All email acknowledgement emails go to spam, I have also configured that I get email notifications of ip's that are blocked by failban, and they also go to spam, and many more emails. The only solution that I have found so that they do not arrive to span is deactivating the security measures of the mail, and this is not a valid option.

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[H.W.B]

Hello,
I got this link from the Plesk Support for the notification emails.

https://support.plesk.com/hc/en-us/...-in-Plesk-email-notifications-sent-to-clients

So for that you can use the above link.

Henk

 

[ivanes82]

Hola
Recibí este enlace del soporte de Plesk para los correos electrónicos de notificación.

How to change 'from' field in Plesk email notifications sent to clients?

Entonces, para eso, puede usar el enlace anterior.

Henk

Muchas gracias por la información, ya lo tengo configurado de esta manera, pero lamentablemente hay muchos más correos que se envían con otros correos que no pasan las medidas de seguridad y por lo tanto terminan en la carpeta de spam. Parece que plesk ha dejado las cosas a medias, y ha dado prioridad a otras características menos importantes. Todos los correos electrónicos enviados por el sistema deben pasar medidas de seguridad, y esto debe ser una prioridad.

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