Plesk 10.3.1 - 500 error- php-cgi.exe

[alex vargas]

Hi everyone,

I have a Plesk 10.3.1 Windows server which is giving me a Internal Error every once in a while. Its completely random but the 500 error is

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HTTP Error 500 - Internal Server Error
C:\Program Files\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exceeded configured activity timeout.
Error code 0x80070102
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IIS forums say to edit the fcgiext.ini file which is in C:\Windows\System32\inetsrv but none of the Plesk server have this file. There also isn't a Fast CGI icon in IIS7.

I have also done a Plesk repair and double checked permissions and IIS setting for the site PleskControlPanel. I compared this with a working server. Other sites running PHP do not produce this error at all, just the plesk pages.

Has anyone ever seen this before ? Or can anyone recommend something else I should check .

Refreshing the Plesk Control panel page a few times clears out the error by the way. I attached a screen shot of the error.

Thanks

 

[PavelV]

You should check %plesk_dir\admin\logs\php_error.log and %plesk_dir\admin\logs\panel.log for anything suspicious.
500 error can be caused by different reasons, it is hard to say, why you have such error.