Plesk 10.4.4 MU12 - Apache Error

[NicolaA]

Hello, after MU12 Plesk Panel shows this error after I log in: "New files of configuration for Apache web server were not built due to errors in configuration templates. The detailed error message was e-mailed to you, so please check the e-mail, fix the errors, and click here to retry generating configuration"

I did not receive any e-mail and if I click to retry generating configuration nothing changes and the error message appears again.

I also run a "/usr/local/psa/admin/sbin/httpdmng --reconfigure-all" and then I get this error:

[root@sh1 ~]# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
PleskUtilException: '/usr/local/psa/admin/bin/apache-config' '-t' failed with code 1.

stdout:


stderr:
httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 8 of /etc/httpd/conf.d/zz010_psa_httpd.conf: Syntax error on line 92 of /usr/local/psa/admin/conf/vhosts_bootstrap.conf: Could not open configuration file /var/www/vhosts/pelonisbalzer.it/conf/13268556360.94803800_httpd.include: Permission denied

file: /usr/local/psa/admin/plib/Service/Agent/Transport/Local/Exec.php
line: 98
code: 0
trace: #0 /usr/local/psa/admin/plib/Service/Agent/Transport/Local.php(58): Service_Agent_Transport_Local_Exec->process(5, Object(Service_Agent_Command_Exec), Object(Service_Agent_Log), Object(Service_Agent_Transport_LocalTransaction))
#1 /usr/local/psa/admin/plib/Service/Agent/Transport/Local.php(24): Service_Agent_Transport_Local->_command(5, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction), Object(Service_Agent_Log))
#2 /usr/local/psa/admin/plib/Service/Agent.php(133): Service_Agent_Transport_Local->process('a0fdd26f5c538ee...', Array, Object(Service_Agent_Log))
#3 /usr/local/psa/admin/plib/Template/Writer/Apache.php(58): Service_Agent->commit()
#4 /usr/local/psa/admin/plib/Template/Configuration/Applier.php(196): Template_Writer_Apache->test()
#5 /usr/local/psa/admin/plib/Template/Configuration/Applier.php(117): Template_Configuration_Applier->_applyConfigurationsToServiceNode(1, Array)
#6 /usr/local/psa/admin/plib/WebServerManager/Adapter/Apache.php(125): Template_Configuration_Applier->applyConfiguration(true)
#7 /usr/local/psa/admin/plib/WebServerManager/Adapter/Apache.php(313): WebServerManager_Adapter_Apache->sync()
#8 /usr/local/psa/admin/plib/WebServerManager.php(199): WebServerManager_Adapter_Apache->reconfigureServer(Object(Db_Table_Row_ServiceNode))
#9 /usr/local/psa/admin/plib/api-common/Httpdmng.php(123): WebServerManager->reconfServer()
#10 /usr/local/psa/admin/sbin/httpdmng(13): Httpdmng->__construct()
#11 {main}

2012-01-18T11:39:22+01:00 ERR (3): Apache config (13268831610.90847200) generation failed: httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 8 of /etc/httpd/conf.d/zz010_psa_httpd.conf: Syntax error on line 92 of /usr/local/psa/admin/conf/vhosts_bootstrap.conf: Could not open configuration file /var/www/vhosts/pelonisbalzer.it/conf/13268556360.94803800_httpd.include: Permission denied

httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 8 of /etc/httpd/conf.d/zz010_psa_httpd.conf: Syntax error on line 92 of /usr/local/psa/admin/conf/vhosts_bootstrap.conf: Could not open configuration file /var/www/vhosts/pelonisbalzer.it/conf/13268556360.94803800_httpd.include: Permission denied

PleskUtilException: /usr/local/psa/admin/bin/httpdmng '--reconfigure-server' '-no-restart' failed with message: Empty error message from utility.
file: /usr/local/psa/admin/plib/common_func.php3
line: 1047
code: 0
trace: #0 /usr/local/psa/admin/plib/common_func.php3(965): util_exec('httpdmng', Array, Array, 'msg', NULL)
#1 /usr/local/psa/admin/plib/Os.php(17): smart_exec('httpdmng', Array, Array, 'msg')
#2 /usr/local/psa/admin/plib/Os.php(28): Os::exec('httpdmng', Array, 'msg')
#3 /usr/local/psa/admin/plib/api-common/Httpdmng.php(89): Os::execEx('httpdmng', Array)
#4 /usr/local/psa/admin/sbin/httpdmng(13): Httpdmng->__construct()
#5 {main}

Execution failed.
Command: httpdmng
Arguments: Array
(
[0] => --reconfigure-server
[1] => -no-restart
)

Details: Empty error message from utility.

Any ideas?
Thanks in advance
Simone

 

[Oliver Meyer]

Hi,

I had similar problems with #12.
On one of our servers we had this kind of problems every day at ~0:05am when the
cronjob rewrote the configuration files. For some reason the new configuration files
in /usr/local/psa/admin/conf/, /usr/local/psa/admin/conf/generated/ and some accounts
(/var/www/vhosts/%customer_xyz%/conf/) could not be written. So I changed the names
of the newest available configuration files per hand that they match the names in the
error-logs that arrived per mail every day. After a few days I ran the command
'/usr/local/psa/admin/bin/httpdmng --reconfigure-server' AFTER I changed the configuration
files by hand. That solved the problem - at least for us.

Best regards,

Oliver Meyer

 

[NicolaA]

Hi Oliver, thanks for your reply. I checked my /usr/local/psa/admin/conf/generated/ and I can't find the configuration 13268556360.94803800_pelonisbalzer.it as indicated in the error log quoted in my previous message.

Do you think that if I delete subscription then regenerate configuration and then recreate the subscription for thsi client, would fix this error?

Thanks
Simone

 

[Oliver Meyer]

Hi Simone,

is there another configuration with '_pelonisbalzer.it' at the end?
If yes, rename it to 13268556360.94803800_pelonisbalzer.it.
If not, I would try to delete the subscription. Then fix the rest of the
configuration files per hand and see what happens if you try to restart
Apache on the command line - when it is starting without errors I would
run the command '/usr/local/psa/admin/bin/httpdmng --reconfigure-server'.
Maybe this will fix your problems too. Good luck!

Best regards,

Oliver Meyer

 

[NicolaA]

Hi Oliver, I just checked in the /usr/local/psa/admin/conf/generated/ and there is no "_pelonisbalzer.it" configuration, but I have it on vhosts_bootstrap.conf. I also try to delete and recreate the subscription and regenerate the apache configuration and the error is showed again
So if I relaunch /usr/local/psa/admin/sbin/httpdmng --reconfigure-all the same error appears but for another subscription.

Should I try to add manually the 13268556360.94803800_pelonisbalzer.it in my /usr/local/psa/admin/conf/generated/ ?

Thank you very much.

Simone

 

[Oliver Meyer]

Hi Simone,

you can try to add it by hand - just copy the configuration from another
domain (that has the same service package) and change the name and
content that it fits to the domain.

Best regards,

Oliver Meyer