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Plesk 10.4.4 update hangs

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Webroy, Nov 16, 2011.

  1. Webroy

    Webroy Regular Pleskian

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    Hi ,

    I am trying to upgrade a server from 10.3.1 (with the backup isseus) to 10.4.4.

    He always hangs on this part:
    File downloading SITEBUILDER_10.4.4/dist-rpm-RedHat-all-all/base/pp-sitebuilder-10.4.4-36793.11110312.noarch.rpm: 10%..20%..30%..

    I have rebooted. updated the server... but he keep ons hanging...

    Any suggestions?
     
  2. tech01

    tech01 Basic Pleskian

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    Determining the packages that need to be installed

    Mine has been sitting here for 6 hours not waiting for the server to determin the products to be installed.

    Centos 10.3.1 to 10.4.4 what happened to the free upgrade support which I need to use every time.

    htop shows 100% CPU usage for /var/caches/parallels_installer/parallels_installer_CentOS_5_x86_64
    and paralleles_insta
     
  3. tech01

    tech01 Basic Pleskian

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  4. Kirill K

    Kirill K Regular Pleskian

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    Guys, could you provide output for "traceroute autoinstall.plesk.com"?
     
  5. tech01

    tech01 Basic Pleskian

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    traceroute to autoinstall.plesk.com

    traceroute autoinstall.plesk.com
    traceroute to autoinstall.plesk.com (72.21.81.253), 30 hops max, 40 byte packets
    1 * * *
    2 * * *
    3 * * *
    4 * * *
    5 * * *
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    8 * * *
    9 * * *
    10 * * *
    11 * * *
    12 * * *
    13 * * *
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    16 * * *
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    18 * * *
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    20 * * *
    21 * * *
    22 *

    Hmmm I'll update my ticket with support as well.
     
  6. Webroy

    Webroy Regular Pleskian

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    I have downloaded this from another server and the update went wel..

    SITEBUILDER_10.4.4/dist-rpm-RedHat-all-all/base/pp-sitebuilder
     
  7. WilroffS

    WilroffS Guest

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    @webroy; which alternative server/location did you use to download the Sitebuilder package from?
     
  8. Kirill K

    Kirill K Regular Pleskian

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    try to use 64.131.90.31 as workaround.
     
  9. WilroffS

    WilroffS Guest

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    Thanks Kriogen! That mirror works like a charm.
     
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