lhwparis,
Actually "I hate it" is quite a statement. It provides a global feeling and perception about the user friendliness of the new interface.. I agree that to fix things, details are needed, but when customers start ditching the product because they "hate it", that is something that should be taken serious.
I must admit that I agree with SeboN.. The changes and decreases in user friendliness are so legion in Plesk 10, that listing what I dislike is simply too much work. I have my own development projects to work on.
Refer to my earlier comment on this thread about the control panel. Forcing me into a puny control panel where things I need have to be "found" by clicking into hidden panels for "advanced features" and a whole stack of "More >>" links or worse, plus suddenly deciding that modern high-resolution, wide-screen monitors are the enemy by making the default (and only) skin a width of only 860 pixels can only solicit pretty much that exact response from me.. I "hate it".
Even for a fixed-width template/skin, 860 pixels is a weird choice this day and age. 960 (or better a flexible width) would support small screen resolutions of 1024 pixels wide just fine. The only normal resolution smaller is 800x600, which I cannot imagine many people using anymore unless they want to control things from a smartphone or tablet. But this skin does NOT support such resolutions (without using horizontal scrolling).
It is illogical to "upgrade" from an interface that was working and using maximum available screen space to one that is decidedly unfriendly and forces people into tons of clicking and scrolling in hunt-and-peck sessions just to get work done.
UPDATE:
I just had to make the same change on all domains. Almost gave me a heart attack. Since my domains had been migrated their hosting were sitting in "Legacy" mode, and to turn that off you have to go into every domain control panel individually and change the hosting settings. No, not the link in the control panel that actually says "Web Hosting Settings". The separate hosting settings that pops out by clicking on each domain name in the domain list at the bottom of the screen. A list that because of the 860px wide skin and with the advanced settings panel unhidden is BELOW the fold and you must scroll to get down there.
In this domains hosting settings screen I turn off legacy mode, and then you must scroll down again, because the "Update" button to save the change is BELOW the fold again. Clickety-Clickety-Click
Mean while, I am watching all the blank unused space that exists on my monitor, surrounding the little 860px wide stripe of actual information. If the blank space had been used it would have made things much easier. On all screens.