Plesk 11.0.9 logrotation not working for webmail_access_log in vhosts Directory

[Onkeltom01]

Hi all,
I just found out that my webmail_access_log and also webmail_access_ssl_log files under each configured Domain (/var/www/vhosts/Domainname/statistics/logs) is growing and growing!
log rotation is activated and works fine for error_log, access_log and xfer_log but webmail_access isn't working!

proxy_access and webmail_access files are User:nginx and group:root, all other are root:root

any idea what must be changed to get the logrotation work on these files?

 

[IgorG]

Could you please post here content of file /usr/local/psa/etc/logrotate.d/yourdomain.com and output of

# ll /var/www/vhosts/yourdomain.com/statistics/logs

 

[Onkeltom01]

Hi Igor,
thanks for your reply!

/usr/local/psa/etc/logrotate.d/yourdomain.com:
#ATTENTION!
#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.
/var/www/vhosts/domain.tld/statistics/logs/*.processed {
weekly
rotate 36
compress
missingok
}
/var/www/vhosts/domain.tld/statistics/logs/error_log {
weekly
rotate 36
compress
missingok
copytruncate
}

 

[Onkeltom01]

Output of ll /var/www/vhosts/yourdomain.com/statistics/logs:
total 583888
-rw-r--r-- 1 root root 509453 Nov 22 08:46 access_log
-rw-r--r-- 1 root root 17993017 Nov 22 03:08 access_log.processed
-rw-r--r-- 1 root root 1518398 Sep 15 04:51 access_log.processed.10.gz
-rw-r--r-- 1 root root 1793000 Sep 8 03:39 access_log.processed.11.gz
-rw-r--r-- 1 root root 1681506 Sep 1 03:45 access_log.processed.12.gz
-rw-r--r-- 1 root root 1685537 Aug 25 03:27 access_log.processed.13.gz
-rw-r--r-- 1 root root 1145932 Aug 18 03:39 access_log.processed.14.gz
-rw-r--r-- 1 root root 1355513 Aug 11 03:40 access_log.processed.15.gz
-rw-r--r-- 1 root root 1673721 Aug 4 03:09 access_log.processed.16.gz
-rw-r--r-- 1 root root 1477447 Jul 28 03:10 access_log.processed.17.gz
-rw-r--r-- 1 root root 1370161 Jul 21 03:46 access_log.processed.18.gz
-rw-r--r-- 1 root root 1749559 Jul 14 03:10 access_log.processed.19.gz
-rw-r--r-- 1 root root 1518198 Nov 17 03:54 access_log.processed.1.gz
-rw-r--r-- 1 root root 1351614 Jul 7 03:39 access_log.processed.20.gz
-rw-r--r-- 1 root root 1351806 Jun 30 03:46 access_log.processed.21.gz
-rw-r--r-- 1 root root 1212943 Jun 23 03:47 access_log.processed.22.gz
-rw-r--r-- 1 root root 1266341 Jun 16 04:47 access_log.processed.23.gz
-rw-r--r-- 1 root root 1427074 Jun 9 03:39 access_log.processed.24.gz
-rw-r--r-- 1 root root 1372290 Jun 2 03:43 access_log.processed.25.gz
-rw-r--r-- 1 root root 1358206 May 26 03:16 access_log.processed.26.gz
-rw-r--r-- 1 root root 1595340 May 19 2013 access_log.processed.27.gz
-rw-r--r-- 1 root root 1221134 May 12 2013 access_log.processed.28.gz
-rw-r--r-- 1 root root 1191624 May 5 2013 access_log.processed.29.gz
-rw-r--r-- 1 root root 1593602 Nov 10 03:27 access_log.processed.2.gz
-rw-r--r-- 1 root root 1333060 Apr 28 2013 access_log.processed.30.gz
-rw-r--r-- 1 root root 1375008 Apr 21 2013 access_log.processed.31.gz
-rw-r--r-- 1 root root 1457822 Apr 14 2013 access_log.processed.32.gz
-rw-r--r-- 1 root root 1449685 Apr 7 2013 access_log.processed.33.gz
-rw-r--r-- 1 root root 17393155 Mar 31 2013 access_log.processed.34.gz
-rw-r--r-- 1 root root 1393371 Nov 3 03:19 access_log.processed.3.gz
-rw-r--r-- 1 root root 1788965 Oct 27 03:12 access_log.processed.4.gz
-rw-r--r-- 1 root root 1595959 Oct 20 03:18 access_log.processed.5.gz
-rw-r--r-- 1 root root 1530260 Oct 13 03:49 access_log.processed.6.gz
-rw-r--r-- 1 root root 1329337 Oct 6 03:36 access_log.processed.7.gz
-rw-r--r-- 1 root root 1647360 Sep 29 03:44 access_log.processed.8.gz
-rw-r--r-- 1 root root 1404127 Sep 22 03:26 access_log.processed.9.gz
-rw-r--r-- 1 root root 0 Nov 22 03:08 access_ssl_log
-rw-r--r-- 1 root root 1950 Nov 21 03:50 access_ssl_log.processed
-rw-r--r-- 1 root root 227 Sep 15 04:51 access_ssl_log.processed.10.gz
-rw-r--r-- 1 root root 508 Sep 8 03:39 access_ssl_log.processed.11.gz
-rw-r--r-- 1 root root 498 Sep 1 03:45 access_ssl_log.processed.12.gz
-rw-r--r-- 1 root root 356 Aug 25 03:27 access_ssl_log.processed.13.gz
-rw-r--r-- 1 root root 344 Aug 18 03:39 access_ssl_log.processed.14.gz
-rw-r--r-- 1 root root 220 Aug 11 03:40 access_ssl_log.processed.15.gz
-rw-r--r-- 1 root root 20 Aug 4 03:09 access_ssl_log.processed.16.gz
-rw-r--r-- 1 root root 284 Jul 28 03:10 access_ssl_log.processed.17.gz
-rw-r--r-- 1 root root 468 Jul 21 03:46 access_ssl_log.processed.18.gz
-rw-r--r-- 1 root root 300 Jul 14 03:10 access_ssl_log.processed.19.gz
-rw-r--r-- 1 root root 840 Nov 17 03:54 access_ssl_log.processed.1.gz
-rw-r--r-- 1 root root 294 Jul 7 03:39 access_ssl_log.processed.20.gz
-rw-r--r-- 1 root root 227 Jun 30 03:46 access_ssl_log.processed.21.gz
-rw-r--r-- 1 root root 302 Jun 23 03:47 access_ssl_log.processed.22.gz
-rw-r--r-- 1 root root 490 Jun 16 04:47 access_ssl_log.processed.23.gz
-rw-r--r-- 1 root root 625 Jun 9 03:39 access_ssl_log.processed.24.gz
-rw-r--r-- 1 root root 423 Jun 2 03:43 access_ssl_log.processed.25.gz
-rw-r--r-- 1 root root 259 May 26 03:16 access_ssl_log.processed.26.gz
-rw-r--r-- 1 root root 352 May 19 2013 access_ssl_log.processed.27.gz
-rw-r--r-- 1 root root 387 May 12 2013 access_ssl_log.processed.28.gz
-rw-r--r-- 1 root root 395 May 5 2013 access_ssl_log.processed.29.gz
-rw-r--r-- 1 root root 1113 Nov 10 03:27 access_ssl_log.processed.2.gz
-rw-r--r-- 1 root root 332 Apr 28 2013 access_ssl_log.processed.30.gz
-rw-r--r-- 1 root root 254 Apr 21 2013 access_ssl_log.processed.31.gz
-rw-r--r-- 1 root root 316 Apr 14 2013 access_ssl_log.processed.32.gz
-rw-r--r-- 1 root root 346 Apr 7 2013 access_ssl_log.processed.33.gz
-rw-r--r-- 1 root root 1431 Mar 31 2013 access_ssl_log.processed.34.gz
-rw-r--r-- 1 root root 417 Nov 3 03:19 access_ssl_log.processed.3.gz
-rw-r--r-- 1 root root 221 Oct 27 03:12 access_ssl_log.processed.4.gz
-rw-r--r-- 1 root root 233 Oct 20 03:18 access_ssl_log.processed.5.gz
-rw-r--r-- 1 root root 363 Oct 13 03:49 access_ssl_log.processed.6.gz
-rw-r--r-- 1 root root 241 Oct 6 03:36 access_ssl_log.processed.7.gz
-rw-r--r-- 1 root root 460 Sep 29 03:44 access_ssl_log.processed.8.gz
-rw-r--r-- 1 root root 351 Sep 22 03:26 access_ssl_log.processed.9.gz

 

[Onkeltom01]

-rw-r--r-- 1 root root 1815 Nov 22 02:45 error_log
-rw-r--r-- 1 root root 890 Sep 15 04:51 error_log.10.gz
-rw-r--r-- 1 root root 433 Sep 8 03:39 error_log.11.gz
-rw-r--r-- 1 root root 408 Sep 1 03:45 error_log.12.gz
-rw-r--r-- 1 root root 503 Aug 25 03:27 error_log.13.gz
-rw-r--r-- 1 root root 552 Aug 18 03:39 error_log.14.gz
-rw-r--r-- 1 root root 403 Aug 11 03:40 error_log.15.gz
-rw-r--r-- 1 root root 560 Aug 4 03:09 error_log.16.gz
-rw-r--r-- 1 root root 507 Jul 28 03:10 error_log.17.gz
-rw-r--r-- 1 root root 491 Jul 21 03:46 error_log.18.gz
-rw-r--r-- 1 root root 903 Jul 14 03:10 error_log.19.gz
-rw-r--r-- 1 root root 473 Nov 17 03:54 error_log.1.gz
-rw-r--r-- 1 root root 753 Jul 7 03:39 error_log.20.gz
-rw-r--r-- 1 root root 850 Jun 30 03:46 error_log.21.gz
-rw-r--r-- 1 root root 732 Jun 23 03:47 error_log.22.gz
-rw-r--r-- 1 root root 577 Jun 16 04:47 error_log.23.gz
-rw-r--r-- 1 root root 312 Jun 9 03:39 error_log.24.gz
-rw-r--r-- 1 root root 577 Jun 2 03:43 error_log.25.gz
-rw-r--r-- 1 root root 588 May 26 03:16 error_log.26.gz
-rw-r--r-- 1 root root 564 May 19 2013 error_log.27.gz
-rw-r--r-- 1 root root 359 May 12 2013 error_log.28.gz
-rw-r--r-- 1 root root 678 May 5 2013 error_log.29.gz
-rw-r--r-- 1 root root 570 Nov 10 03:27 error_log.2.gz
-rw-r--r-- 1 root root 514 Apr 28 2013 error_log.30.gz
-rw-r--r-- 1 root root 593 Apr 21 2013 error_log.31.gz
-rw-r--r-- 1 root root 718 Apr 14 2013 error_log.32.gz
-rw-r--r-- 1 root root 620 Apr 7 2013 error_log.33.gz
-rw-r--r-- 1 root root 2799 Mar 31 2013 error_log.34.gz
-rw-r--r-- 1 root root 574 Nov 3 03:19 error_log.3.gz
-rw-r--r-- 1 root root 771 Oct 27 03:12 error_log.4.gz
-rw-r--r-- 1 root root 844 Oct 20 03:18 error_log.5.gz
-rw-r--r-- 1 root root 498 Oct 13 03:49 error_log.6.gz
-rw-r--r-- 1 root root 458 Oct 6 03:36 error_log.7.gz
-rw-r--r-- 1 root root 568 Sep 29 03:44 error_log.8.gz
-rw-r--r-- 1 root root 981 Sep 22 03:26 error_log.9.gz
-rw-r--r-- 1 nginx root 220932 Nov 22 08:46 proxy_access_log
-rw-r--r-- 1 nginx root 0 Nov 22 03:08 proxy_access_ssl_log
-rw-r--r-- 1 nginx root 242449147 Nov 22 08:48 webmail_access_log
-rw-r--r-- 1 nginx root 270139335 Nov 22 08:41 webmail_access_ssl_log
-rw-r--r-- 1 root root 0 Nov 22 03:08 xferlog_regular
-rw-r--r-- 1 root root 0 Nov 18 03:36 xferlog_regular.processed
-rw-r--r-- 1 root root 113222 Sep 15 04:51 xferlog_regular.processed.10.gz
-rw-r--r-- 1 root root 320 Sep 8 03:39 xferlog_regular.processed.11.gz
-rw-r--r-- 1 root root 20 Sep 1 03:45 xferlog_regular.processed.12.gz
-rw-r--r-- 1 root root 171 Aug 25 03:27 xferlog_regular.processed.13.gz
-rw-r--r-- 1 root root 20 Aug 18 03:39 xferlog_regular.processed.14.gz
-rw-r--r-- 1 root root 20 Aug 11 03:40 xferlog_regular.processed.15.gz
-rw-r--r-- 1 root root 293 Aug 4 03:09 xferlog_regular.processed.16.gz
-rw-r--r-- 1 root root 144 Jul 28 03:10 xferlog_regular.processed.17.gz
-rw-r--r-- 1 root root 187 Jul 21 03:46 xferlog_regular.processed.18.gz
-rw-r--r-- 1 root root 197 Jul 14 03:10 xferlog_regular.processed.19.gz
-rw-r--r-- 1 root root 20 Nov 17 03:54 xferlog_regular.processed.1.gz
-rw-r--r-- 1 root root 20 Jul 7 03:39 xferlog_regular.processed.20.gz
-rw-r--r-- 1 root root 20 Jun 30 03:46 xferlog_regular.processed.21.gz
-rw-r--r-- 1 root root 20 Jun 23 03:47 xferlog_regular.processed.22.gz
-rw-r--r-- 1 root root 20 Jun 16 04:47 xferlog_regular.processed.23.gz
-rw-r--r-- 1 root root 1548 Jun 9 03:39 xferlog_regular.processed.24.gz
-rw-r--r-- 1 root root 20 Jun 2 03:43 xferlog_regular.processed.25.gz
-rw-r--r-- 1 root root 20 May 26 03:16 xferlog_regular.processed.26.gz
-rw-r--r-- 1 root root 213 May 19 2013 xferlog_regular.processed.27.gz
-rw-r--r-- 1 root root 354 May 12 2013 xferlog_regular.processed.28.gz
-rw-r--r-- 1 root root 20 May 5 2013 xferlog_regular.processed.29.gz
-rw-r--r-- 1 root root 20 Nov 10 03:27 xferlog_regular.processed.2.gz
-rw-r--r-- 1 root root 176 Apr 28 2013 xferlog_regular.processed.30.gz
-rw-r--r-- 1 root root 286 Apr 21 2013 xferlog_regular.processed.31.gz
-rw-r--r-- 1 root root 167 Apr 14 2013 xferlog_regular.processed.32.gz
-rw-r--r-- 1 root root 20 Apr 7 2013 xferlog_regular.processed.33.gz
-rw-r--r-- 1 root root 354186 Mar 31 2013 xferlog_regular.processed.34.gz
-rw-r--r-- 1 root root 20 Nov 3 03:19 xferlog_regular.processed.3.gz
-rw-r--r-- 1 root root 20 Oct 27 03:12 xferlog_regular.processed.4.gz
-rw-r--r-- 1 root root 20 Oct 20 03:18 xferlog_regular.processed.5.gz
-rw-r--r-- 1 root root 20 Oct 13 03:49 xferlog_regular.processed.6.gz
-rw-r--r-- 1 root root 141 Oct 6 03:36 xferlog_regular.processed.7.gz
-rw-r--r-- 1 root root 20 Sep 29 03:44 xferlog_regular.processed.8.gz
-rw-r--r-- 1 root root 20 Sep 22 03:26 xferlog_regular.processed.9.gz

 

[Onkeltom01]

no reply and no solution right now!

 

[Onkeltom01]

Hi Igor,
still no reply and also no solution for this existing Problem!
please help, my webmail logfiles are growing very quick and some Domains have logfiles over 400MB right now.

 

[IgorG]

There is some misconfiguration on your server. Investigation directly on your server is required. Therefore I suggest you contact Support Team. They will check and fix it on your server.