Plesk 11.5 and FTPS

[ManuG2k]

Hello,
I try Plesk 11.5.30 with Ubuntu Server 12.04.2.

My server is behind a firewall with NAT.
I configure PassivePorts on plesk firewall and on proftpd.conf file.
With non-secure FTP connections all works.
With FTPS (with Filezilla client - explicit FTP over TLS) not work.
I receive this error:

Status: Server sent passive reply with unroutable address. Using server address instead.
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

Can you help me ?
Manuel

 

[ManuG2k]

I try to insert on proftpd.conf file, before <Global> these lines:

PassivePorts 49152 49252
DefaultAddress internalIP
MasqueradeAddress externalIP


Now, non-secure FTP connection works correctly and my internal IP is hidden.
Secure FTP connection (with Filezilla is explicit FTP over TLS) not work, I receive this error:

Response: 227 Entering Passive Mode (myexternalip).
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

 

[ManuG2k]

Hello, can you help me ?

 

[ManuG2k]

I solved it.
It was a firewall issue.
I create a custum rule with passive port range and now FTP-secure connection works

 

[Jonathan Catoe]

What was the firewall settings you used. I set up 990 but not working.