Plesk 12.0.18 autoinstall error OpenSuse 13.1

[JosueV]

Error in proccess install:

START pp12.0.18-bootstrapper-12.0.18-suse13.1.build1200140529.21 installing AT Tue Jun 3 23:22:10 BRT 2014

**** Package pp12.0.18-bootstrapper scriptlet completed successfully.

STOP pp12.0.18-bootstrapper-12.0.18-suse13.1.build1200140529.21 installing AT Tue Jun 3 23:22:10 BRT 2014
START Bootstrapper 12.0.18 prep-install for BASE AT Tue Jun 3 23:22:10 BRT 2014

**** Product prep-install started.

===> Checking for previous installation ... not found.
Create user 'psaadm' and group 'psaadm'
Checking for the group 'psaadm'...
Trying to add group 'psaadm'... done

Checking for the user 'psaadm'...
Trying to add user 'psaadm'... done

Create group swkey-data
Checking for the group 'swkey-data'...
Trying to add group 'swkey-data'... done

Checking for the group 'swkey-data'...
Trying to add supplementary group 'swkey-data' for user 'psaadm'... done
Create Mail accounts
Checking for the group 'popuser'...
Trying to add group 'popuser'... done

Checking for the user 'popuser'...
Trying to add user 'popuser'... done

Checking for the user 'mhandlers-user'...
Trying to add user 'mhandlers-user'... done

Trying to got legacy variables... product conf not exists, nothing to be done
config updated
===> Updated /etc/psa/psa.conf
Trying to save legacy variables... done
Trying to resolve hostname 'synweb01.synkro.net.br' and validate its IP address... done


===> Checking for the necessary system accounts
Checking for the system groups and users necessary for MySQL...
Checking for the group ''...
Trying to add group ''... groupadd: '' is not a valid group name

ERROR while trying to add group ''
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again


**** Product prep-install for BASE failed.

***** problem report *****
ERROR while trying to add group ''
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again
STOP Bootstrapper 12.0.18 prep-install for BASE AT Tue Jun 3 23:22:14 BRT 2014

 

[IgorG]

Have you installed all available updates for OpenSuse 13.1 before Plesk installation?

 

[JosueV]

Have you installed all available updates for OpenSuse 13.1 before Plesk installation?

Yes, thanks for response.

The problem is SOLVED, Technical Support Parallels Resolved with microupdates.


http://kb.parallels.com/en/9294