Plesk 12.0.18 Micro Update #71 Error

[Nguyen_Dinh_Tinh]

Hi All.
Last night, my Plesk has been updated to MU #71, and this morning, every task I did in Plesk Panel shown error: Error: The system cannot find the file specified.
Every and every task, from suspend subscription, change password to create new customers ... etc..
Anybody has a solution for this please help me.
Thanks.
Here are what showing in logs:
[2015-11-24 09:35:19] ERR [panel] The system cannot find the file specified.<br><a href='http://kb.odin.com/plesk-error/sear...age=The+system+cannot+find+the+file+specified.' target='_blank'>Search for related Knowledge Base articles</a>
[2015-11-24 09:35:20] ERR [panel] The system cannot find the file specified.<br><a href='http://kb.odin.com/plesk-error/sear...age=The+system+cannot+find+the+file+specified.' target='_blank'>Search for related Knowledge Base articles</a>
[2015-11-24 09:35:29] ERR [panel] The system cannot find the file specified.<br><a href='http://kb.odin.com/plesk-error/sear...age=The+system+cannot+find+the+file+specified.' target='_blank'>Search for related Knowledge Base articles</a>
[2015-11-24 09:35:50] ERR [panel] The system cannot find the file specified.<br><a href='http://kb.odin.com/plesk-error/sear...age=The+system+cannot+find+the+file+specified.' target='_blank'>Search for related Knowledge Base articles</a>
[2015-11-24 09:37:08] ERR [panel] The system cannot find the file specified.<br><a href='http://kb.odin.com/plesk-error/sear...age=The+system+cannot+find+the+file+specified.' target='_blank'>Search for related Knowledge Base articles</a>
[2015-11-24 09:37:35] ERR [panel] The system cannot find the file specified.<br><a href='http://kb.odin.com/plesk-error/sear...age=The+system+cannot+find+the+file+specified.' target='_blank'>Search for related Knowledge Base articles</a>
[2015-11-24 09:39:06] ERR [panel] The system cannot find the file specified.:
0: Hierarchical.php:105
LockManagerClient->__construct()
1: Hierarchical.php:105
Plesk\Lock\Manager_Hierarchical->_getClient()
2: Hierarchical.php:172
Plesk\Lock\Manager_Hierarchical->_applyLock(string '', object of type Plesk\Lock\Resource)
3: Hierarchical.php:136
Plesk\Lock\Manager_Hierarchical->lock(object of type Plesk\Lock\Resource, string '')
4: Manager.php:80
Plesk\Lock\Manager->lock(integer '1', array, string '', array)
5: Lock.php:34
Plesk\Lock::write(object of type Plesk\Lock\Object_NodeService, string '', array)
6: ServiceNodeEnvironment.php:80
Db_Table_Dictionary_ServiceNodeEnvironment->sync(boolean false)
7: Windows.php:98
Service_Driver_Packages_Windows->sync()
8: login_up.php3:85
[2015-11-24 09:39:06] Exception: The system cannot find the file specified.
file: D:\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php
line: 105
[2015-11-24 09:56:08] ERR [panel] The system cannot find the file specified.<br><a href='http://kb.odin.com/plesk-error/sear...age=The+system+cannot+find+the+file+specified.' target='_blank'>Search for related Knowledge Base articles</a>
[2015-11-24 10:00:08] ERR [panel] Error: Source: Microsoft OLE DB Provider for SQL Server
Description: The multi-part identifier "mail.mail_name+N'@'+domains.displayName" could not be bound.

 

[IgorG]

Thank you for report. This is known problem in MU#71 and we are working on fix right now. In 2-3 hours we will release updated MU#71 with fix. You need to apply this update as soon as we release it.

 

[Nguyen_Dinh_Tinh]

Thank you for report. This is known problem in MU#71 and we are working on fix right now. In 2-3 hours we will release updated MU#71 with fix. You need to apply this update as soon as we release it.

Thanks for your info

 

[IgorG]

More detail you can find here - http://kb.odin.com/en/127531

 

[Nguyen_Dinh_Tinh]

More detail you can find here - http://kb.odin.com/en/127531

Hi IgorG.
When I try to run that command, it shown error:

xxxxxx>"%plesk_bin%\ai.exe" --select-release-current --upgrade-installe
d-components

ERROR: Unable to download the MD5 sum for the new Parallels Installer binary.
Not all packages were installed.
Please, contact product technical support.

And on another server, it shown:

Doing restart of Parallels Installer...
File downloading products.inf3: Error: Failed connect to autoinstall-win.plesk.c
om:80; No error, retry...
Error: Failed connect to autoinstall-win.plesk.com:80; No error, retry...
Error: Failed connect to autoinstall-win.plesk.com:80; No error, retry...
File downloading versions.inf3:
ERROR: Failed to read product information from the file : Can't process products
.inf3: Failed to download the package http://autoinstall-win.plesk.com/products.
inf3:
Failed connect to autoinstall-win.plesk.com:80; No error

Can't process versions.inf3: Failed to download the package http://autoinstall-w
in.plesk.com/versions.inf3:
The requested URL returned error: 404 Not Found


Not all packages were installed.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support f
or assistance.

 

[IgorG]

Have you checked that hostname autoinstall-win.plesk.com is correctly resolvable from this server and not firewalled?
Can you download file http://autoinstall-win.plesk.com/products.inf3 directly in browser, for example?

 

[Nguyen_Dinh_Tinh]

Have you checked that hostname autoinstall-win.plesk.com is correctly resolvable from this server and not firewalled?
Can you download file http://autoinstall-win.plesk.com/products.inf3 directly in browser, for example?

It's solved, thank you so much.

 

[ChananZ]

Could you help us all by describing how it was solved?

We're having the same problem for the last two days with the automatic updating of Windows 12.0.
The error we get is:

Failed to download the package http://autoinstall-win.plesk.com/panel.inf3:
Recv failure: Connection was reset

Trying to connect directly with a browser results in failure (Can't display the page).
Trying to connect directly to the domain (autoinstall-win.plesk.com) the page is successfully displayed, but no file named "panel.inf3" is listed there.

Any help would be most appreciated.
Just a note: the micro-update of 4 days ago (Feb. 20, 2016) completed successfully.
Error messages popped up only yesterday (Feb. 23, 2016).