• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk 12.0.18 MU#54 and MU#55

I started with alt-php55, but the mariadb drivers are not were not linked correctly. If you're using mysql, I believe they were fine. Under alt-php53 the mariadb drivers are linked correctly and the php version is 5.3.29 so it works for me. Perhaps php54 would work as well I just didn't check. I think the problem is that CL 6 is running php 5.3.3 which is no longer supported by roundcube.
 
What is the point of using the folder name "cl.php.d" ? The above did not work for me? I have CL 6.6 server btw.
 
Still getting same errors too :(

Code: 
(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server

[Thu Jul 09 17:46:13 2015] [error] [client 98.219.0.227] Premature end of script headers: index.php
 
yabado said:
What is the point of using the folder name "cl.php.d" ? The above did not work for me? I have CL 6.6 server btw.
Click to expand...

I'm also running 6.6.
/opt/alt/php53/etc/php.d is a symlink to /etc/cl.php.d/alt-php53. Under the default installation this target doesn't exist. It is populated on a per-user basis by cagefs. I populated it to make it globally available since roundcube doesn't run under cagefs.

I don't know about the error you are getting. I'm not having that issue. I did find mention of that error with plesk 12 at http://stackoverflow.com/questions/...-fcgid-error-reading-data-from-fastcgi-server
 
Shane Corgatelli said:
I'm also running 6.6.
/opt/alt/php53/etc/php.d is a symlink to /etc/cl.php.d/alt-php53. Under the default installation this target doesn't exist. It is populated on a per-user basis by cagefs. I populated it to make it globally available since roundcube doesn't run under cagefs.

I don't know about the error you are getting. I'm not having that issue. I did find mention of that error with plesk 12 at http://stackoverflow.com/questions/...-fcgid-error-reading-data-from-fastcgi-server
Click to expand...
SO how did you do that? I missed that step in your instructions?
 
even after applying the latest patch it shows the bellow error for round cube.

=========
You will need to install PHP >= 5.3.7 in order to use Roundcube webmail.
=========
 
Yes, it works.
Just elaborating the steps per James at #11 and Shane at #25 above.

Plesk Control Panel
1. Add PHP5.5 (or another) through the Plesk control panel and verify.

SSH into the Box
2. Login to the box with sudo/root access.
3. Create a custom folder in /usr/local/psa/admin/conf/templates/ if it had not already existed.
4. Copy /usr/local/psa/admin/conf/templates/default/roundcube.php to /usr/local/psa/admin/conf/templates/custom/.
5. Edit /usr/local/psa/admin/conf/templates/custom/roundcube.php to change 2 entries:
PP_CUSTOM_PHP_CGI_INDEX fastcgi ---> PP_CUSTOM_PHP_CGI_INDEX plesk-php55-fastcgi

6. Run php -l /usr/local/psa/admin/conf/templates/custom/roundcube.php to catch any syntax errors.
7. Run /usr/local/psa/admin/bin/httpdmng --reconfigure-all
8. Check /etc/httpd/conf/plesk.conf.d/roundcube.conf to verify that PP_CUSTOM_PHP_CGI_INDEX is now pointing to plesk-php55-fastcgi.

Cheers.
 
Hey guys,

I posted a working fix earlier (see page 1 of this thread) but since I'm posting from a new forum account, my post was moderated and didn't show up until just now. Since most people skip to the end of the thread looking for answers, I thought I'd re-post the fix. It works, it's dead simple, and does not require changing PHP or Roundcube settings that may or may not be overwritten with a simple change in Plesk.

Here's a fix that works and has been tested, and implemented on a few hundred servers today - all CentOS v6.6:

1. Download Roundcube 1.0.5 package:

# wget http://autoinstall.plesk.com/PSA_12...cube-1.0.5-cos6.build1200150212.11.noarch.rpm

2. Downgrade Roundcube with the following command:

# rpm -Uvh --oldpackage plesk-roundcube-1.0.5-cos6.build1200150212.11.noarch.rpm

3. Restart psa service:

# service psa restart

May want to disable Plesk 12 automatic updates, though, so that the above rollback does not get auto-updated in the middle of the night again.
 
doprint said:
Yes, it works.
Just elaborating the steps per James at #11 and Shane at #25 above.

Plesk Control Panel
1. Add PHP5.5 (or another) through the Plesk control panel and verify.

SSH into the Box
2. Login to the box with sudo/root access.
3. Create a custom folder in /usr/local/psa/admin/conf/templates/ if it had not already existed.
4. Copy /usr/local/psa/admin/conf/templates/default/roundcube.php to /usr/local/psa/admin/conf/templates/custom/.
5. Edit /usr/local/psa/admin/conf/templates/custom/roundcube.php to change 2 entries:
PP_CUSTOM_PHP_CGI_INDEX fastcgi ---> PP_CUSTOM_PHP_CGI_INDEX plesk-php55-fastcgi

6. Run php -l /usr/local/psa/admin/conf/templates/custom/roundcube.php to catch any syntax errors.
7. Run /usr/local/psa/admin/bin/httpdmng --reconfigure-all
8. Check /etc/httpd/conf/plesk.conf.d/roundcube.conf to verify that PP_CUSTOM_PHP_CGI_INDEX is now pointing to plesk-php55-fastcgi.

Cheers.
Click to expand...

These steps work fine. We installed 5.6.10 first and later run these steps. Webmail Login page is now showing again.
 
SamirM said:
This works, but if the domain has PHPv 5.6.10 it will not work, the version needs to be downgraded to 5.5 for this method to work, also you need to restart psa via root login to make it work....
Click to expand...

Correction here, it works with PHP v5.6.10 also
 
Hi all,

Thanks for so fast reports :)
php 5.3.7 is a current roundcube requirement, but we have checked that it just works fine on 5.3.3 also.

We are going to decrease required php version to 5.3.0 in a nearest update (MU#55) that is going to be released today.

Thanks,
 
I would also like to report that since this morning we where unable to login into roundcube.
"You will need to install PHP >= 5.3.7 in order to use Roundcube webmail."
Click to expand...

Server was running centos6.6
# cat /usr/local/psa/version
12.0.18 CentOS 6 1200150615.10
Click to expand...

#cat /root/.autoinstaller/microupdates.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="12.0.18" installed-at="20140707T215049">
<patch version="53" timestamp="" installed-at="20150710T032432" />
</product>
</patches>
Click to expand...

I have updated the components (microupdates) through Plesk > Updates and Upgrades.
Final check:

# cat /root/.autoinstaller/microupdates.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<patches>
<product id="plesk" version="12.0.18" installed-at="20140707T215049">
<patch version="55" timestamp="" installed-at="20150710T104105" />
</product>
</patches>
Click to expand...

I confirm the issue is now solved for me. Thanks for the quick response!
 
Last edited:
For those of us that upgraded PHP on Centos ( CloudLinux 6.6 ) and webmail did not work, what was the underlying cause of webmail not working?

I followed the instructions at http://kb.odin.com/en/115833
( although it gave no info on re-establishing php-handlers )

I am getting these errors in var/log/httpd/error_log ...

Code: 
(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
 Premature end of script headers

and these errors in /var/log/httpd/suexec_log ...
Code: 
[2015-07-10 02:53:53]: uid: (502/roundcube_sysuser) gid: (506/506) cmd: cgi_wrapper
[2015-07-10 02:53:53]: cannot stat program: (cgi_wrapper)

I am worried my native install of PHP is borked? But the Panel and All Sites using Cloudlinux PHP-Selector work fine now.

Is there anyone from Plesk that lend a hand in helping me get this sorted?
 
Code: 
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>

<patches>

    <product id="plesk" version="12.0.18" installed-at="20141008T025403">

        <patch version="55" timestamp="" installed-at="20150710T044052" />

    </product>

</patches>
 
You must log in or register to reply here.

Similar threads

A
Question Alternative ways to forward emails
Replies
2
Views
788
Aslanj
A
M
Question How to set up and actually use existing SSH Keys for Plesk Accounts
Replies
2
Views
413
MHC_1
M
R
Issue SSL/TLS cert for mail server not updating (Lets Encrypt)
Replies
2
Views
2K
tessa67
T
MagicSpam12
Input MagicSpam is supported on the latest Plesk version (18.0.57)
Replies
2
Views
3K
HoracioS
HoracioS
P
Multiple instances of .wp-toolkit when smart update is activated
Replies
1
Views
2K
Kaspar@Plesk
Kaspar@Plesk
Back
Top