plesk 12.5.30 migration manager + power user

[Splitter]

Situation:

- one plesk 12 server in web host edition
- newly set up plesk 12 server in web admin edition, power user view
- trying to get several domains from the web host to the web admin edition

however:

- using /opt/psa/bin/migrate i always get this
Migration started at: 2015-11-28 23:51:55
Migration Manager is not installed
(using no, or insufficient options, does give me the migrate help)

- using /usr/local/psa/admin/sbin/modules/panel-migrator/plesk-migrator generate-migration-list gives me this
[INFO] START: Generate migration list file
[INFO] Checking, if webspaces exist in the target panel
[INFO] Browsing service templates which could be used for migration
[ERROR] Unexpected Plesk API Error: The feature does not supported in Power User mode.


anyone have any idea on getting the migration to work?

 

[abdi]

Do you have migration manager installed on the source server?
http://kb.odin.com/en/120978

 

[Splitter]

hi abdi, i do indeed have the migration manager installed on both servers.
i got it to "half kinda sorta" work partially once by creating some of the migration files manually and excluding everything but the domains from the contents...
then it tends to not give an error, but because i'm missing information in the files, the migration is pretty much not done, except for having the domain appear in the new server (but, no content or mail is copied)

here's the information from the debug log when it fails, using migration manager from the new server's interface:

+|2015-11-30_14:38:40,909|D|MT|core.workflow.runner.by_subscription|||Exit common action block
+|2015-11-30_14:38:40,910|D|MT|parallels|||Exception:
=|2015-11-30_14:38:40,910|D|MT|parallels|||Traceback (most recent call last):
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/common_cli.py", line 50, in run
=|2015-11-30_14:38:40,910|D|MT|parallels|||    options.method(migrator.action_runner)
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/migration_cli.py", line 226, in <lambda>
=|2015-11-30_14:38:40,910|D|MT|parallels|||    lambda runner: runner.run_entry_point('generate-migration-list'),
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/base.py", line 35, in run_entry_point
=|2015-11-30_14:38:40,910|D|MT|parallels|||    self.run(entry_point)
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 61, in run
=|2015-11-30_14:38:40,910|D|MT|parallels|||    self._run_common_actions_tree(actions_tree)
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 93, in _run_common_actions_tree
=|2015-11-30_14:38:40,910|D|MT|parallels|||    self._run_common_action_plain(action)
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 115, in _run_common_action_plain
=|2015-11-30_14:38:40,910|D|MT|parallels|||    run()
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 108, in run
=|2015-11-30_14:38:40,910|D|MT|parallels|||    action.run(self._context)
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/actions/migration_list/generate.py", line 40, in run
=|2015-11-30_14:38:40,910|D|MT|parallels|||    target_resellers = global_context.import_api.list_resellers(reseller_logins)
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/import_api/import_api_base.py", line 130, in list_resellers
=|2015-11-30_14:38:40,910|D|MT|parallels|||    )[0].data
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/utils/xml_rpc/plesk/core.py", line 61, in data
=|2015-11-30_14:38:40,910|D|MT|parallels|||    self.check()
=|2015-11-30_14:38:40,910|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/plesk/utils/xml_rpc/plesk/core.py", line 57, in check
=|2015-11-30_14:38:40,910|D|MT|parallels|||    raise PleskError(self.code, self.message)
=|2015-11-30_14:38:40,910|D|MT|parallels|||PleskError: Plesk error [1017]: The feature does not supported in Power User mode.
+|2015-11-30_14:38:40,951|E|MT|parallels|||Unexpected Plesk API Error: The feature does not supported in Power User mode.

from what i can gather, instead of giving the option to copy things to the new panel under one user, it bugs out when trying to get/copy information from reseller accounts?

 

[abdi]

Troubleshooting the migration manager can really be time consuming ...probably than manually migrating files over ..
(You may want to consider a manual migration)

 

[Aleksey Filatev]

Hello!

Looks like Plesk Migrator is unable to retrieve enough information for conflict resolution from target Plesk if it works in power user mode. I just create an issue PMT-2403. We will find solution and provide fix or workaround for you at the end of next week (till Dec, 11). I apologize for the inconvenience.

 

[trialotto]

@Splitter,

Simply

- login in as administrator on the target server,
- use the control panel (not the command line or API),
- migrate domains of your choice,

and that should work.

This would certainly resolve any issue with user privileges.

Regards.......

 

[1Fopresta]

Hello, anyone have news for this problem ?

 

[Aleksey Filatev]

Hello!

The issue with migration into Plesk 12.5 in power user mode was fixed, so you can perform migration with latest Plesk Migrator 1.9 build.

 

[1Fopresta]

When i use "plesk bin migrate --migrate-server" i have the error "Migration Manager is not installed"
The manager is installed on both server.

 

[Aleksey Filatev]

When i use "plesk bin migrate --migrate-server" i have the error "Migration Manager is not installed"

To start migration you need to proceed following instruction: http://docs.plesk.com/en-US/12.5/mi...m-plesk/migrating-via-the-command-line.75722/.

The manager is installed on both server.

You need to install Plesk Migrator only on target Plesk 12.5 server, no need to install it on source. But if you do so, all should works fine anyway.