Hi,
Got up this morning to find all our websites offline - I did a reboot of the server which brought our websites up but the Plesk panel is dead so we can't admin. anything, we just get the following error:
Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.;C:\php\pear') in Unknown on line 0
We I have tried running this command to reinstall patches/updates as advised by Igor here but no luck:
%plesk_dir%\admin\bin>ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base
I have tried running the repair tool in the configurator but again, no luck.
Finally, this KB item recommends running the following command, which I didn't complete as it appears to want to completely reinstall Plesk and warns that it should only be done on a clean install:
"%plesk_bin%\ai.exe" --console
Any ideas!?
Bob
Got up this morning to find all our websites offline - I did a reboot of the server which brought our websites up but the Plesk panel is dead so we can't admin. anything, we just get the following error:
Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'auth.php' (include_path='.;C:\php\pear') in Unknown on line 0
We I have tried running this command to reinstall patches/updates as advised by Igor here but no luck:
%plesk_dir%\admin\bin>ai.exe --select-product-id panel --select-release-current --reinstall-patch --install-component base
I have tried running the repair tool in the configurator but again, no luck.
Finally, this KB item recommends running the following command, which I didn't complete as it appears to want to completely reinstall Plesk and warns that it should only be done on a clean install:
"%plesk_bin%\ai.exe" --console
Any ideas!?
Bob