• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Plesk 7.5.3 Help Desk Question

D

deeplist

Guest
There is no way of knowing when a support ticket is created. A client could create a ticket, and it would go unnoticed for a week or more. Is there any possible way that I can be alerted (through an email, or a popup window in plesk) to let me know when a new support ticket has been created by a client?
 
Isn't that included?

Check Server->Notifications, i found it there.
 
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