Plesk 7.5.3 Help Desk Question

[deeplist]

There is no way of knowing when a support ticket is created. A client could create a ticket, and it would go unnoticed for a week or more. Is there any possible way that I can be alerted (through an email, or a popup window in plesk) to let me know when a new support ticket has been created by a client?

 

[Blackbit]

Isn't that included?

Check Server->Notifications, i found it there.

 

[deeplist]

Brilliant . . . Thanks a bunch.