• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
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  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Plesk 7.5.3 Help Desk Question

D

deeplist

Guest
There is no way of knowing when a support ticket is created. A client could create a ticket, and it would go unnoticed for a week or more. Is there any possible way that I can be alerted (through an email, or a popup window in plesk) to let me know when a new support ticket has been created by a client?
 
Isn't that included?

Check Server->Notifications, i found it there.
 
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