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Plesk 7.5.4 Login problem (auth.php3)

Discussion in 'Plesk for Linux - 8.x and Older' started by Seraph@, Sep 2, 2005.

  1. Seraph@

    Seraph@ Guest

    Hi there,

    I upgraded Plesk from 7.5.3 to 7.5.4. The upgrade process itself went fine, no errors.

    The problem is, that I cannot login to the cp anymore. It gives me the following error:

    "The file auth.php3 is part of Plesk distribution. It cannot be run outside of Plesk environment."

    My server is running inside a vps environment. Could this cause the problem?

    How can I fix this?

    Thanks in advance
  2. w3b1

    w3b1 Guest


    I have the same problem
    after the Update from 7.5.3 to 7.5.4:

    after the login I see that

    Please Help me
  3. jamesyeeoc

    jamesyeeoc Guest

    Have either of you checked all the details of the updater log (should be in /tmp). It will be pretty large, but you should check each line and make sure there were no errors, warnings, dependency problems, etc.

    Actually, if you are running on a VPS, I thought it was recommended to upgrade by a server template instead of using the updater (thought I saw that in another post recently)
  4. Seraph@

    Seraph@ Guest

    I think I found something:

    "===> Installing /usr/sbin/suexec2 replacement
    Trying to backup original /usr/sbin/suexec2... done
    `/usr/local/psa/suexec/psa-suexec2' -> `/usr/sbin/suexec2'

    During the Shared object mod_suexec.so not found in /usr/lib/apache2. found some small problems

    That's the only warning in the log. Everything else went fine.

    Concerning the upgrade by server template... Well, I read that searching for a solution for my problem. It would have been really nice mentioning this in the readme. :rolleyes:

    Btw. Maybe it's helpful to know, that the server is running Suse 9.1.
  5. jamesyeeoc

    jamesyeeoc Guest

    Yes, there are a great many things which would be nice if Plesk were to put in the Readme as well as clearly on their download page. I am still waiting for Novell to send me my 9.1 package so I can play around with Suse, I have always been a solid RH fan. So unfortunately, my ability to help further is at an end... :(
  6. Seraph@

    Seraph@ Guest

    Thanks for trying. :)
  7. viperxx

    viperxx Guest

    I am having the very same problem after performing an update through the plesk control panel. I need to fix this ASAP, I've tried everything I can think of, has anyone found a solution yet?

    Thank you!
  8. death

    death Guest

  9. death

    death Guest

    Check if you have the file:

    ls -l /usr/lib/apache2/mod_suexec.so

    Otherwise check if it's somewhere else installed:

    find /usr/lib -name mod_suexec.so

    If you found it, do a symlink from that location to /usr/lib/apache2:
    ln -sf /usr/lib/<whereeveritfoundit>/mod_suexec.so /usr/lib/apache2/.

    Otherwise you maybe check your apache2 installation.

    I'm not using SuSE, so I don't know which apache2 packages are installed. Try to find it out with rpm -qa | grep apache2

    Hope this maybe helped
  10. viperxx

    viperxx Guest

    That might fix it for the suse user. I checked mine and since I am using Fedora Core 1, and its in httpd instead of apache2, mine doesn't have that problem. I don't have any error messages in the auto update log in /tmp/


    [root@localhost modules]# locate mod_suexec.so
    [root@localhost modules]#

    Although, I just noticed that instead of it saying [root@excalibur-hosting] like it did before the updates, it now says localhost?
  11. jamesyeeoc

    jamesyeeoc Guest

    Because I like having the real disc(s) and stuff. Although I have mirrored the entire CentOS to one of my servers but still crave having a 'real' disc (did I mention I'm a bit mental?) LOL just kidding
  12. jahsh420

    jahsh420 Guest

    anybody find the fix for this on Fedora Core 1:

    The file auth.php3 is part of Plesk distribution. It cannot be run outside of Plesk environment.
  13. JamesB

    JamesB Guest

    Is this a VPS? If so, check /proc/user_beancounters. You are likely over your shmpages or other limit(s). Setting the shmpages to 12000:12000 and restarting Plesk seems to correct the issue. You may need to bug your host if you don't have access to the hardware node. If this isn't a VPS I have no clue :)
  14. Mirco@

    Mirco@ Basic Pleskian

    Aug 1, 2001
    Likes Received:
    Adding the following to your /usr/local/psa/admin/conf/php.ini should also do the trick:


    (Don't forget to restart PSA)
  15. jahsh420

    jahsh420 Guest

    you da man. it was the shmpages. thanks!!:D
  16. Stromberg

    Stromberg Guest

    I have the same problem. I installed Plesk 8 in a Fedora Core 4 OpenVZ VPS.

    But if I set shmpages to 12000:12000 I get "Cannot allocate memory" opening the Plesk Control Panel or using any commands on console.

    EDIT: I fixed the problem.