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Plesk 8.1 Login Error Message

Discussion in 'Plesk for Windows - 8.x and Older' started by Daniel Bailey, Jun 22, 2009.

  1. Daniel Bailey

    Daniel Bailey Guest


    I am new to Plesk, we have version 8.1 installed, and today I tried to log in to our server and got this from the login page:

    ERROR: PleskMainDBException
    DB query failed: Unknown error

    0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:211
    db_query(string 'set names utf8')
    1: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:585
    2: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:566
    3: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:69

    I have gone through the forums looking for something similar but to no avail. Is there anyone out there who has experienced this? I would just like to know how I can get back to the admin login page and from there actually into plesk to monitor our domains. Thank you for any help!

    P.S. I am a web designer, not an admin, but unfortunately the person who set this up is not here and I am attempting to learn this stuff, so bear with me if I ask silly questions. Thanks,