• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Plesk 8.1 Update: RBL update fails

D

detach

Guest
After updating to Plesk 8.1, I encountered the following problem when trying to update "Trend Micro RBL+ Service"

Unable to update superserver configuration file: MailMng->setMapsProtection() failed: mailmng failed: mailmng: popen_exec: command failed code: 1 , 
ERROR while trying to check the hostname
Check the error reason(see log file: /tmp/psa-rblmng-script___reconfiguration.log), fix and try again

0: /usr/local/psa/admin/plib/cmd_rbl.php:51
rbl_configure(string 'true', string 'relays.ordb.org;bl.spamcop.net;sbl-xbl.spamhaus.org;dnsbl.sorbs.net;rhsbl.sorbs.net')
1: /usr/local/psa/admin/htdocs/server/mail.php3:158

in /tmp/psa-rblmng-script___reconfiguration.log:

START psa-rblmng-script-- installing AT Tue Apr 17 17:25:26 SGT 2007

ERROR while trying to check the hostname

STOP psa-rblmng-script-- installing AT Tue Apr 17 17:25:26 SGT 2007
 
This is bizarre. I've fixed it. Wrong IP address entry in /etc/hosts caused the problem.

The old IP was left over from a move... which has never caused any problems until this upgrade.
 
Back
Top