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Plesk 8.3 and Smartermail 5... compatible?

Discussion in 'Plesk for Windows - 8.x and Older' started by extremeits, Mar 28, 2008.

  1. extremeits

    extremeits Guest

    Does anyone know if Plesk 8.3 is compatible with Smartermail 5.0 or at least when it is likely to be?
  2. baalpid7

    baalpid7 Guest

    Yes! I use this without problems.
  3. extremeits

    extremeits Guest

    I take it that the Plesk 8.3 recognises Smartermail 5 on the components page?
  4. JackL

    JackL Guest

    Guys can you please share expierence with us, did you meet any problem with account creation, spam filtering e.t.c?

    John S.G.
  5. extremeits

    extremeits Guest

    I too would like more information about people's experiences with using Plesk 8.3 and Smartermail 5. I am desperate to upgrade my Smartermail 3 installation to improve spam filtering.
  6. extremeits

    extremeits Guest

    I found this post on the Smartermail forum:

    I just upgraded from 4.3 to 5-it was seemless and went like clock work. I havent done anything on the plesk side, and under components it sees smartermail 4.3. I dont think I've suffered many issues, it adds and removes domains and users fine. I dont like the way plesk does aliases though, so frequently i forgo plesk control and use the smartermail interface to manage email. based on my experience, i would deem it "safe" with plesk 8.3.


    Looks like Plesk recognises the Smartermail version 5 as Smartermail version 4.3 but that might only be the case if you have Plesk working with a 4.3 installation before upgrade. Will be testing on development server tonight.
  7. svhdesigns

    svhdesigns Guest

    I am running SmarterMail 5.0 with Plesk 8.3 successfully. The only issue I have is syncronizing users between the two interfaces. When I enter a new email user within the Plesk control panel this user will also show up within the SmarterMail user list. When I enter a new user in the SmarterMail interface Plesk will not display the new user.

    As I test I entered 'newuser@domain.com' into SmarterMail and the went to the plesk control panel. Plesk did not list the new user to I attempted to add 'newuser@domain.com' within the Plesk control panel and received the following message.

    Plesk obviously can recognize that the email is there so how do I get it to list that user within Plesk. In the SmarterTools forum they state that it is a Plesk issue and SWSoft needs to resolve this. What can I do to get this to work?

    Thank you,
  8. sergius

    sergius Golden Pleskian

    Nov 6, 2005
    Likes Received:

    Plesk will support SmarterMail 5 properly since version 8.4 which is expected in the end of the April.