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Plesk 8.3 and Smartermail 5... compatible?

Discussion in 'Plesk for Windows - 8.x and Older' started by extremeits, Mar 28, 2008.

  1. extremeits

    extremeits Guest

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    Does anyone know if Plesk 8.3 is compatible with Smartermail 5.0 or at least when it is likely to be?
     
  2. baalpid7

    baalpid7 Guest

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    Yes! I use this without problems.
     
  3. extremeits

    extremeits Guest

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    I take it that the Plesk 8.3 recognises Smartermail 5 on the components page?
     
  4. JackL

    JackL Guest

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    Guys can you please share expierence with us, did you meet any problem with account creation, spam filtering e.t.c?

    John S.G.
     
  5. extremeits

    extremeits Guest

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    I too would like more information about people's experiences with using Plesk 8.3 and Smartermail 5. I am desperate to upgrade my Smartermail 3 installation to improve spam filtering.
     
  6. extremeits

    extremeits Guest

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    I found this post on the Smartermail forum:

    I just upgraded from 4.3 to 5-it was seemless and went like clock work. I havent done anything on the plesk side, and under components it sees smartermail 4.3. I dont think I've suffered many issues, it adds and removes domains and users fine. I dont like the way plesk does aliases though, so frequently i forgo plesk control and use the smartermail interface to manage email. based on my experience, i would deem it "safe" with plesk 8.3.

    http://www.smartertools.com/forums/t/17774.aspx

    Looks like Plesk recognises the Smartermail version 5 as Smartermail version 4.3 but that might only be the case if you have Plesk working with a 4.3 installation before upgrade. Will be testing on development server tonight.
     
  7. svhdesigns

    svhdesigns Guest

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    I am running SmarterMail 5.0 with Plesk 8.3 successfully. The only issue I have is syncronizing users between the two interfaces. When I enter a new email user within the Plesk control panel this user will also show up within the SmarterMail user list. When I enter a new user in the SmarterMail interface Plesk will not display the new user.

    As I test I entered 'newuser@domain.com' into SmarterMail and the went to the plesk control panel. Plesk did not list the new user to I attempted to add 'newuser@domain.com' within the Plesk control panel and received the following message.

    Plesk obviously can recognize that the email is there so how do I get it to list that user within Plesk. In the SmarterTools forum they state that it is a Plesk issue and SWSoft needs to resolve this. What can I do to get this to work?

    Thank you,
     
  8. sergius

    sergius Golden Pleskian

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    Gentlemen,

    Plesk will support SmarterMail 5 properly since version 8.4 which is expected in the end of the April.
     
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