Plesk 8.3 Windows - new domain no FTP perms

[rkatz0]

Hi,

I just got a VPS with Plesk 8.3 and added user/domain with ftp password. Everything looks fine, except when trying to log in ftp:

ftp xx.xx.xx.xx
Connected to xx.xx.xx.xx
220 Microsoft FTP Service
500 'AUTH GSSAPI': command not understood
500 'AUTH KERBEROS_V4': command not understood
KERBEROS_V4 rejected as an authentication type
Name (xx.xx.xx.xx:root): username
331 Password required for username.
Password:
530 User username cannot log in, home directory inaccessible.
Login failed.

I looked in Win/Admin and there is a System user created by Plesk with a home directory. And the home directory exists in c:\Inetpub\vhosts\domainname

Please let me know what to do to correct this behavior. Thank you in advance.

 

[Bender]

Hi,

Make sure that hostname <=15 symbols.

Probably ftp server settings are incorrect.

It can be reconfigured with the following commands:

"%plesk_bin%\ftpmng" --remove-all

"%plesk_bin%\ftpmng" --reconfigure-all

Also you can serch swsoft knowledge base:

http://kb.swsoft.com/