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PLesk 8.6 failure - can`t login

Discussion in 'Plesk for Linux - 8.x and Older' started by Markus K., Jul 28, 2008.

  1. Markus K.

    Markus K. Guest

    [Solved] PLesk 8.6 failure - can`t login

    Sorry, where can I ask for a troubleshooting with Plesk 8.6?
    I updated before and now I can`t login to the plesk - control - center .

    I got this message with the autoinstaller:

    What can I do?

  2. Dreamforge

    Dreamforge Guest

    Can you post the content of /tmp/psa_8.6.0_suse10.0.build86080722.01_upgrade.080729 .01.09.log so we can have an eye on this ?
  3. trevyn

    trevyn Guest

    Same problem ...


    I do experience same problem ... here comes the logfile:

    The mysql-server is running fine.
  4. trevyn

    trevyn Guest

    Ok - I checked with a few things that helped in such cases in the past and it looks like it found something - maybe it helps others also:

    and now plesk works fine again.

    Of course: The package depends on the individual system.
  5. Dreamforge

    Dreamforge Guest

    OK, just to make sure that mysql-server is running fine :

    mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa
    You should end connected to the database with the mysql prompt "mysql>"
    Just an idea, if you can connect to the database, try to modify this :

    $conf['sql']['username'] = 'horde'; to $conf['sql']['username'] = 'admin';
    in /usr/share/psa-horde/config/conf.php

    I had a problem like this a long time ago..
    If it don't work after that...revert back the changes you've made to /usr/share/psa-horde/config/conf.php and try to locate de mysql.sock using :

    find / | grep mysql.sock
    And compare the path to the one contained in /etc/my.cnf
    If different try to fix it either by changing the socket location in my.cnf according to the one the installer needs and restart mysql....or maybe just use a symbolic link to the optimation location

    These are just ideas....
    Keep us informed
  6. Markus K.

    Markus K. Guest

    Thank you very much, this worked.
    Now I can login again! :)
  7. thedust2010

    thedust2010 Guest

    I am having a similar issue - all services are operating just fine except the psa service won't start. The Plesk control panel is unaccessible. I'm just wondering if using the "rpm -Uvh * --force" command is at all hazardous. Could it potentially screw something up or is it a rather safe operation?