plesk 9.5 debian 5 autoinstall connection failed

[charles-antoinem]

I just buy plesk 9.5 this morning and I'm trying to install it on a brand new clean and up to date debian 5 x86_64 VM

but parallels_installer_v3.6.0_build100407.15_os_Debian_5.0_x86_64 fail on each package fetch

for example :

Err https://autoinstall.plesk.com lenny/all psa-courier-imap 3.0.8-debian5.0.build95100504.17
Connection failed
Failed to fetch https://autoinstall.plesk.com/debia...ap_3.0.8-debian5.0.build95100504.17_amd64.deb Connection failed

well :
* ping https://autoinstall.plesk.com is OK
* wget https://autoinstall.plesk.com/debia...ap_3.0.8-debian5.0.build95100504.17_amd64.deb is OK
* packages from other repository like http://ftp.fr.debian.org lenny/main download well

some more info :

uname -a
Linux ****** 2.6.26-2-amd64 #1 SMP Tue Jan 12 22:12:20 UTC 2010 x86_64 GNU/Linux

what do I forgot ? I'm running out of time...

 

[viraj nevase]

Hi Charles !

Do yo have any active firewall on that machine? Can you turn that off n check again?
Also, try replacing/adding the following to the resolvers (resolv.conf) : 8.8.8.8 / 4.4.4.4 / 208.67.222.222

Let us know how it goes

 

[charles-antoinem]

I ask my network admin for some firewall in the way and we found the issue.

Our ISP applicative firewall is dropping the connection due to a "traversal directory" error mabye due to the "../../" in packages URL.

So until we can make the problem being fix, I download the psa_9.5.2debian5.0.build95100504.12_amd64.deb.tar.gz but I did not understand how to use it, any help would be apreciated.

thx