• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk 9 left Menu "Mail" link and Cmail/Expand

B

bluenen

Guest
I have upgraded to version 9 and only then discovered that it is apparently not 100% compliant with an Expand/Cmail setup (Why release something that isnt ready Parallels???)...

Anyway it seems that for the most part everything is working OK except that my users are now getting seriously confused because before the upgrade they had to use the Custom Button created by Expand in order to access their mail accounts (the custom button links them to the Cmail server).

However with the upgrade to 9.0 there is the addition of the left "Mail" menu item and it seems it cannot be removed. This poses a majour problem as the menu item doesn't seem to know about Cmail and is instead sending the user to the local Plesk server's mail setup (which is now not functional as its meant to be using the Cmail server). Therefore the user cannot see any existing accounts and cannot add new ones!!!
 
They told us not to upgrade but not officially. Just in the forums, which isn't a support forum according to them, so I don't know there seems to be a lot of that going on with Parallels...
 
Well I certainly don't monitor this forum unless I actually have a problem. When plesk comes up and says "hey there is an update available" its almost an automatic for us to accept the update and carry on.

As far as Parallels releasing their product knowing that it is incompatible with other products *within their own range*, I find that disturbing to say the least. If they insist on releasing a product in this way I would suggest that they change the update system to include bold red warnings for this type of thing!

I wonder if there is some way to hack the coding to remove that left menu item for "Mail" which would sort my problem out.
 
Back
Top