Plesk Admin Panel https://myip:8443/login_up.php - File not found.

[J Neog]

Today after installing phantomjs in my Ubuntu server, Plesk panel login is not working. Here is the code i was using to install phantomjs

sudo apt-get update
sudo apt-get install build-essential chrpath libssl-dev libxft-dev -y
sudo apt-get install libfreetype6 libfreetype6-dev -y
sudo apt-get install libfontconfig1 libfontconfig1-dev -y
cd ~
export PHANTOM_JS="phantomjs-2.1.1-linux-x86_64"
wget https://github.com/Medium/phantomjs/releases/download/v2.1.1/$PHANTOM_JS.tar.bz2
sudo tar xvjf $PHANTOM_JS.tar.bz2
sudo mv $PHANTOM_JS /usr/local/share
sudo ln -sf /usr/local/share/$PHANTOM_JS/bin/phantomjs /usr/local/bin
phantomjs --version

Here are the errors now:

https://myip:8443/login_up.php - File not found.
http://myip:8880/login_up.php - File not found.

service sw-engine restart && service sw-cp-server restart are working fine

But

/etc/init.d/psa restart
/etc/init.d/psa: line 39: /usr/lib/plesk-9.0/psa_service: No such file or directory

plesk version
open /usr/local/psa/version: no such file or directory

Can anyone tell me, what might be the problem here??

 

[IgorG]

Try to fix it with

# plesk repair installation

 

[J Neog]

Hello!! Does "Plesk repair installation" is safe for my existing websites files and database?

 

[IgorG]

Hello!! Does "Plesk repair installation" is safe for my existing websites files and database?

Yes

 

[J Neog]

Something goes wrong here:

plesk repair installation
Unknown Plesk command-line utility: "repair"

 

[IgorG]

What about

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

[J Neog]

Here it is:

plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
fork/exec /usr/local/psa/admin/sbin/autoinstaller: no such file or directory

But Plesk Help Repair outputs:

plesk help repair
Usage: plesk repair ASPECT [OPTION]

Run Plesk check and repair tool.
Provide aspect 'all' to check and repair all aspects in the interactive mode.

Available aspects: all, mail, web, dns, ftp, db, mysql, fs, installation.

Available options:
-y - Try to repair all found issues.
-n - Do not repair anything, check only.
-v - Display more detailed output (verbose mode).
-h - Display more detailed help on the selected aspect.

 

[IgorG]

Looks like your Plesk is seriously damaged and many important binaries doesn't exist. I'в suggest you contact Plesk Support Team for repairing your Plesk directly on your server.

 

[J Neog]

Oh.... ok then i will contact the plesk support team

 

[Debojit Debnath]

How do i contact support to fix the above issue ? I am using a trial license . Will they help me with a trial license or i need to purchase a license for that and what license i need to procure on monthly basis

 

[IgorG]

How do i contact support to fix the above issue ?

Plesk Support is here Plesk Help Center